Guest Services Associate (Part Time) WorldMark Depoe Bay Resort
About The Position
The Guest Services Associate provides hospitality and service to guests throughout their stay, from registration through checkout. The role includes welcoming guests, sharing information about the resort and nearby attractions, providing room-rate quotes, and reserving and confirming individual or group reservations. The associate also handles guest transactions, balances cash receipts, checks guest folios for accurate charges and credits, and responds to guest inquiries and concerns. This is a part-time position at WorldMark Depoe Bay Resort, paying $17 per hour. Schedule flexibility is required, including days, evenings, weekends, and holidays.
Requirements
- Professional appearance and a positive, can-do attitude.
- Excellent communication skills and the ability to read, write, and understand English.
- Ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash-handling procedures.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Basic computer and office skills.
Responsibilities
- Welcome guests and provide warm, friendly service.
- Guide guests through registration, issue unit keys, and share information about the resort and area attractions.
- Process cash and credit card transactions according to established procedures.
- Balance cash receipts, perform bucket checks, and complete other cashiering and money-handling duties.
- Complete check-out procedures and verify that charges and credits are correctly reflected in guest folios.
- Reserve and confirm individual and group reservations.
- Provide room-rate quotes.
- Respond to guest inquiries and concerns as quickly and completely as possible.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Depending on position, paid time off, parental leave, and holidays
- Paid time to volunteer at an approved organization of the associate's choice
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
