WSS - Hotel Front Desk (GSA) 3
About The Position
WoodSpring Suites Orlando North – Maitland is seeking a dependable, versatile, and experienced part-time Guest Services Ambassador (GSA 3) to support both the Front Desk and Housekeeping departments. The role is designed for someone with experience in both hotel front desk operations and housekeeping who can move between departments according to operational needs. This is a flexible position with variable weekly hours. Weekend availability is essential, particularly Saturdays and Sundays. Sunday housekeeping coverage is a primary need, with additional housekeeping support on Saturdays. The employee may also cover front desk shifts during absences, vacations, and other staffing needs. Additional hours may be available depending on business demands.
Requirements
- Previous hotel front desk experience is strongly preferred.
- Previous professional housekeeping experience is strongly preferred.
- Comfort using computers, reservation systems, and payment processing equipment.
- Ability to work independently and transition between different job responsibilities.
- Dependability, punctuality, organization, and attention to detail.
- Ability to perform the physical duties associated with hotel housekeeping.
- Weekend availability, including Saturdays and Sundays, and ability to provide occasional coverage when needed.
Nice To Haves
- Experience in extended-stay hotels.
Responsibilities
- Provide friendly, professional service to all guests.
- Handle guest check-ins, check-outs, reservations, payments, and room renewals.
- Respond efficiently to guest questions, concerns, and requests.
- Maintain accurate guest records and follow established hotel procedures.
- Assist with room inventory, guest communications, and daily front desk operations.
- Support guest satisfaction and hotel revenue initiatives.
- Clean and prepare guest rooms according to company and brand standards.
- Perform room refreshes, departure cleans, and general housekeeping duties.
- Assist with hotel laundry, including washing, drying, folding, and organizing linens.
- Maintain cleanliness of common areas and guest-facing spaces.
- Support the housekeeping team during busy weekends or staffing shortages.
- Help ensure rooms are clean, inspected, and ready for arriving guests.
- Provide front desk coverage during employee absences, vacations, and other staffing needs.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
