Guest Service Specialist | $16-$18/Hour + Tips
About The Position
Mister Car Wash is hiring a Guest Service Specialist (GSS) to deliver exceptional customer service and support customer experiences at its car wash sites. The role includes welcoming customers, selling products and Unlimited Wash Club memberships, anticipating and resolving customer needs, and helping ensure each customer leaves with a clean, dry, shiny car. The position involves hands-on work in a fast-paced outdoor environment. Guest Service Specialists help keep sites clean and well-maintained and collaborate with teammates to complete tasks and achieve goals. The company offers training intended to introduce team members to its culture, brand standards, and operational practices.
Requirements
- Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
- Sell with passion and energy.
- Enjoy working with others to get things done.
- Thrive in a fast-paced, outdoor work environment.
- Be open to feedback and learning new things.
- Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what is needed.
Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell products and the Unlimited Wash Club membership program.
- Thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Help ensure each customer leaves with a clean, dry, and shiny car.
- Keep sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
Benefits
- PTO from day one
- Affordable medical insurance
- Dental insurance
- Vision insurance
- 401(k) match
- Tuition reimbursement
- Same-day pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
