Guest Service Representative (Part Time)

Homes Alive Pets • Sherwood Park, AB

1d • Onsite

About The Position

Guest Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Guest Service Representatives include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment.
The ideal Guest Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.
Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve you helping customers find the supplies they need for their pets, providing them with information about pet care and nutrition, and assisting them at the cash register. You will also work to make sure your store looks clean and presentable and that inventory on the shelves is full and well organized. As customers often bring their pets into the store, you will also get plenty of opportunity to interact with dogs and cats (and even hand out treats!)

Requirements

• A Positive and Hardworking Attitude.
• A willingness to go the extra mile to provide customers with the best possible shopping experience.
• Strong Communication Skills. Ability to clearly communicate with customers and other staff.
• Resilience. Ability to remain calm and navigate through high stress situations
• Customer Service
• Excellent time management & attention to detail
• Excellent teamwork & collaborative abilities
• Confident & articulate communication
• Trustworthy & positive attitude
• Understanding of pet nutrition & needs
• Ability to lift 50lbs

Nice To Haves

• experience in customer service or a willingness to learn
• a passion for pets

Responsibilities

• Serve and learn the immediate needs of customers and offering honest and sincere advice, as well as welcoming them to the culture of the Homes Alive community.
• Operate cash registers and accurately handle cash.
• Maintain stock on the shelves, product detail communication for your specific section (ie. Price tags, sales signs, etc.), clean and face products and shelves to provide the highest quality of solo shopping experience for the customer.
• Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a culture and community of servantship and improve the quality of life of those around you.
• Complete routine tasks specified in checklists & delegated by leaders and follow proper system procedures for efficiency, effective communication, and accuracy of inventory.
• Take initiative in any possible opportunities to learn and develop skills or knowledge in any area within Homes Alive to develop yourself to become a servant leader (a leader that goes the extra mile to serve others).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed