Guest Service Associate

EWC Corporate • Aventura, FL

6d • Onsite

About The Position

European Wax Center is hiring a Guest Service Associate to help shape each guest’s experience from start to finish by delivering exceptional service in a welcoming environment. The associate works alongside a passionate team and helps guests feel confident, radiant, and comfortable. The role includes sales-related compensation through commission on wax pass sales and performance bonuses. Flexible availability is required to support business needs, including a mix of opening, closing, and weekend shifts. The position is located at 18723 Biscayne Blvd, Aventura, FL 33180. This role is not eligible for visa sponsorship. The job description is a general description of essential functions; employees may also perform tasks assigned by supervisory or management personnel.

Requirements

• Friendly, positive, professional, and guest-focused attitude.
• Strong communication and relationship-building skills.
• Team player who enjoys a fast-paced environment.
• Flexible availability, including a mix of opening, closing, and weekend shifts.
• Ability to stand for long periods, lift or move up to 25 lbs., and reach items stored at various heights.

Nice To Haves

• Sales experience is a plus.

Responsibilities

• Deliver exceptional guest service throughout the guest experience.
• Help guests feel confident, radiant, and comfortable in their own skin.
• Support sales, including wax pass sales, and build guest connections.
• Perform additional tasks assigned by supervisory or management personnel.

Benefits

• Paid Time Off Bank (vacation, personal, and sick time) for eligible associates
• Medical, dental, and vision insurance for eligible associates
• 401(k) with employer match
• Pet insurance
• Employee discounts, including free waxing services and 40% off retail products
• Short-term and long-term disability coverage
• Employee Assistance Program (EAP)
• Wellness program participation
• Commission earnings on wax pass sales
• Performance bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed