Guest Service Associate - Part Time

Q Hotels Management•LaPlace, LA

About The Position

The Hampton Inn in Laplace, Louisiana, is seeking a friendly, energetic Guest Service Associate to provide superior customer service to guests throughout their stay. Reliability and dependability are essential. This is a part-time position to start, with the possibility of additional hours depending on reliability and job performance. Flexible scheduling, including weekends and holidays, is required. A background check is required.

Requirements

  • Strong customer service skills, including helping people and going above and beyond to make an impact.
  • Reliability and dependability.
  • Availability for a flexible schedule that includes weekends and holidays.
  • Successful completion of a required background check.

Nice To Haves

  • Exemplary skills in helping people and providing an exceptional guest experience.

Responsibilities

  • Check guests in and out.
  • Accept reservations by phone and in person.
  • Collect and post payments and charges.
  • Provide information about the hotel and the general area.
  • Perform administrative tasks.
  • Perform additional duties assigned by the Front Office Manager and/or General Manager.

Benefits

  • Holiday pay
  • Lodging discounts
  • Paid training
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