Hotel Quarterdeck Guest Service Agent - Island

Little Palm Island, a Noble House Resort•Summerland Key, FL
•Onsite

About The Position

The Guest Services Agent works at Little Palm Island’s on-island Quarterdeck, serving as a hub for information and communication about island activities. The role assists island guests and visiting yachts with information and directions in person, by phone, and over the radio. The agent communicates guests’ needs to the appropriate departments to help deliver an excellent, memorable experience.

Requirements

  • Excellent communication skills.
  • High energy, attention to detail, and the ability to multitask.
  • Friendly, professional, personable, observant, and responsive demeanor.
  • Efficiency and dependability.
  • A hard-working, reliable team-player attitude.
  • A can-do attitude and willingness to learn.
  • Passion for hospitality.

Responsibilities

  • Assist island guests and visiting yachts with information and directions in person, by phone, and over the radio.
  • Communicate guests’ needs to the appropriate departments.
  • Serve as a hub for information and communication about happenings on the island.

Benefits

  • Competitive pay
  • Health benefits
  • Paid time off (PTO)
  • Generous travel benefits
  • Matching 401(k)
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