Hotel Guest Service Agent
The Ingleside Hotel•Village of Pewaukee, WI
•Onsite
About The Position
Join our team of Front Desk Representatives at The Ingleside Hotel and Springs Water Park in Pewaukee! Full-time 3-11pm or Part-time 7am-3pm. Weekends are required; some flexibility with start times. Wage $17/hr. Present a professional image and provide exceptional customer service to guests at our busy property. Interact in a positive, courteous manner with guests both in person and on the phone. May assist with booking reservations. Prior hospitality experience strongly preferred.
Requirements
- Hotel front desk experience
- Ability to interact with all guests, both in person and on the phone, in a welcoming manner
- Professional presentation and interpersonal communication skills
- Ability to manage multiple tasks in an urgent manner
- Ability to handle various forms of money with applied accounting methodology
- Ability to learn various computer software
- Qualified applicants must be able to complete a pre-employment background check.
Nice To Haves
- Prior hospitality experience
Responsibilities
- Present a professional image and provide exceptional customer service to guests at our busy property.
- Interact in a positive, courteous manner with guests both in person and on the phone.
- May assist with booking reservations.
Benefits
- health, dental, vision, life and short-term disability insurance
- Free meal in break room during shift
- Discounted hotel rooms and restaurant meals
- Free water park admission
- $1000 Employee Referral Bonus Program
- Free Christmas drive through light show admission
- Paid Time Off with cash-out option
- 401(k) retirement plan with employer match
- Tuition reimbursement
- Same-day cash advance option
- Free parking
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
