Guest Service Agent - Limelight Snowmass - Winter

Aspen Skiing Company • Snowmass Village, CO

3d

About The Position

The Guest Service Agent drives guests to and from local locations at the request of hotel departments and supports the front desk as needed. The position reports to the Front Office Manager and is based at Limelight Snowmass for the Winter 2026-27 season. It is classified as seasonal full-time or seasonal part-time. Compensation is up to $22.50 per hour.

Requirements

• Must be over 18 years of age.
• Valid driver’s license required.
• Knowledge of hotel fire and safety procedures and ability to assist with emergency and security procedures as directed by management.
• Knowledge of the relevant product or service.
• Knowledge of company policies and procedures.
• Ability to communicate clearly, verbally and in writing, with team members and customers.
• Ability to collaborate with others to achieve team goals.
• Ability to maintain a clean work area, engage positively and helpfully with customers, and drive safely.
• Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle or car for extended periods, squat, and bend.
• Ability to work and drive in adverse weather conditions; frequently drive in bright sunlight and at night; tolerate distracting noise; and walk on slippery and uneven surfaces.
• Ability to frequently lift, push, or pull up to 50 pounds, individually or with assistance.

Nice To Haves

• One year of guest or customer service experience preferred.

Responsibilities

• Pick up and deliver guests to local locations as scheduled by the Front Desk.
• Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting them.
• Know daily hotel functions, locations, and times to direct guests appropriately.
• Maintain communication with the Front Desk regarding itinerary changes and guest requests.
• Check vehicles inside and out for cleanliness and clean them when needed.
• Check essential vehicle fluids, including oil and brake fluid, and check tire pressure.
• Report vehicle problems to the Front Office Manager.
• Follow baggage-tagging and ski-storage procedures.
• Deliver messages, packages, and other items promptly to guest rooms or designated areas.
• Maintain cleanliness in the Lobby and Luggage storeroom.
• Complete vehicle maintenance checklists as directed.
• Accurately complete incident reports immediately after accidents.
• Assist the Front Desk in locating lost baggage through airlines and the airport guest services desk.
• Assist with emergency and security procedures as directed by management.
• Perform other duties as assigned.

Benefits

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes for seasonal full-time employees
• Employee Ski Pass for seasonal part-time employees
• Other company perks

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed