Guest Room Attendant - MGM National Harbor

MGM Resorts International•National Harbor, MD
•Onsite

About The Position

The Guest Room Attendant is primarily responsible for cleaning and servicing guestrooms at MGM National Harbor. The role involves cleaning guest rooms and bathrooms, replenishing amenities and guest information, reporting unusual room conditions or repair needs, and completing duties according to the room classification checklist.

Requirements

  • Must be able to communicate effectively in English, both in written and oral form.

Nice To Haves

  • Three months of related housekeeping experience, or exposure to the hospitality industry and training from the Culinary Training Center.

Responsibilities

  • Clean guestrooms, including making beds, vacuuming, emptying trash, and wiping down or dusting surfaces.
  • Replenish guest amenities and information folders as needed.
  • Clean bathrooms, including basins, bathtubs, shower walls and doors, toilets, and tile floors, using damp rags and appropriate chemicals when applicable.
  • Replenish amenities such as ashtrays, soaps, and tissues.
  • Place clean bathmats on tubs and/or shower doors and clean towels on towel racks.
  • Report unusual room conditions or rooms in need of repair.
  • Complete duties in accordance with the room classification checklist.

Benefits

  • Health and income protection benefits for eligible employees.
  • Company hotel, food and beverage, retail, and entertainment discounts, as well as partner discounts on travel, electronics, online shopping, and other offerings.
  • Free meals in the employee dining room.
  • Free parking on and off shift.
  • Healthcare, financial, and time off benefits.
  • Professional and personal development through programs and networking opportunities, as well as community volunteer opportunities.
  • Eligible employees may participate in medical, dental, vision, life insurance, 401(k), and time off plans. Program offerings vary based on eligibility factors.
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