Guest Relations

Prime Healthcare • Elgin, IL

1d

About The Position

The Guest Relations role performs administrative assistant and clerical duties in the Security Department. The position interacts with leaders, physicians, employees, and visitors, and greets staff and guests at the facility with professionalism and kindness. The role participates in the department’s performance improvement activities and follows the organization’s policies, procedures, and behavior standards.

Requirements

• High school graduate or equivalent.
• Previous receptionist or customer service experience; healthcare experience is ideal.
• Excellent communication, presentation, and interpersonal skills.
• Ability to multitask.
• Extreme attention to detail.
• Expertise in Microsoft Office.

Nice To Haves

• Bilingual ability is preferred.
• Previous receptionist or customer service experience in a healthcare setting is ideal.

Responsibilities

• Perform administrative assistant and clerical duties in the Security Department.
• Interact with leaders, physicians, employees, and visitors.
• Greet staff and guests at the facility with professionalism and kindness.
• Participate in the department’s performance improvement activities.
• Follow the organization’s policies, procedures, and behavior standards.

Benefits

• The company offers a comprehensive, competitive benefits package with options employees can customize to their needs, along with resources and programs supporting individual growth and well-being.

What This Job Offers

• Education Level: High school or GED