Guest Relations

Silverspot Cinemas•Atlanta, GA
•$0 - $14

About The Position

Silverspot Cinema is hiring friendly, outgoing Guest Relations team members to welcome guests and serve as a source of information about the cinema. The role includes greeting guests, assisting with ticket transactions, responding to questions and feedback, maintaining clean guest-facing areas, checking tickets, distributing 3D glasses, and helping guests find their way. Shifts include evenings and weekends. The posting mentions benefits for full-time employees.

Requirements

  • Friendly, people-oriented approach and interest in creating positive first impressions.
  • Strong communication skills and a friendly, confident presence.
  • Detail-oriented and able to respond quickly.
  • Comfortable using a computer, phone, and handheld scanner.
  • Able to lift up to 35 pounds and stand or walk for long shifts.

Nice To Haves

  • Customer service or hospitality experience.

Responsibilities

  • Greet guests and create a welcoming first impression.
  • Assist with ticket sales, swaps, and pickups.
  • Handle guest questions, concerns, and feedback.
  • Keep the desk, kiosks, and lobby clean.
  • Check tickets and distribute 3D glasses.
  • Help guests find their way.

Benefits

  • Free movie passes, popcorn, and soda.
  • Employee discounts.
  • Paid holidays, vacation, and sick leave for full-time employees.
  • Health insurance and supplemental benefits for full-time employees.
  • Competitive pay.
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