Guest Relations Representative
Sentara Health•Woodbridge, VA
•$19 - $29•Onsite
About The Position
The Guest Relations Representative serves as a liaison between patients, families, visitors, and hospital and medical team members. The role is responsible for creating a welcoming and genuine environment and addressing concerns to help ensure a smooth and comfortable experience for patients. Part-time (24 hours per week) and Flexi (8 hours per week) statuses are available. Multiple shifts are available.
Requirements
- High school diploma or equivalent.
- One year of customer service experience.
Responsibilities
- Serve as a liaison between patients, families, visitors, and hospital and medical team members.
- Provide a welcoming and genuine environment.
- Address concerns to support a smooth and comfortable patient experience.
Benefits
- Medical, dental, and vision plans
- Adoption, fertility, and surrogacy reimbursement up to $10,000
- Paid time off and sick leave
- Paid parental and family caregiver leave
- Emergency backup care
- Long-term and short-term disability and critical illness plans
- Life insurance
- 401(k)/403(b) with employer match
- Tuition assistance of $5,250 per year and discounted educational opportunities through Guild Education
- Student debt pay down up to $10,000
- Pet insurance
- Legal resources plan
- Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
