Guest Relations Associate (Per-Diem)

Emerge Nursing and Rehabilitation•Glen Cove, NY

About The Position

Emerge Nursing and Rehabilitation is seeking a motivated Guest Relations Associate to join its team. The role welcomes patients upon admission and assists with admission paperwork. The associate is expected to create a positive, welcoming experience, anticipate and respond to patient needs, protect patient rights and confidentiality, and maintain respectful working relationships while supporting staff. This is a per-diem position paying $19.00 per hour, scheduled Monday through Friday with weekends as needed.

Requirements

  • Ability to multitask effectively.
  • Excellent communication and customer service skills.
  • Confidence and a friendly manner.

Nice To Haves

  • Healthcare experience preferred.

Responsibilities

  • Greet patients upon admission and help them feel welcomed.
  • Assist with and complete admission paperwork.
  • Maintain a positive, encouraging, and professional demeanor.
  • Be understanding and attentive, anticipate patient needs, and take ownership of getting tasks done.
  • Demonstrate awareness of and sensitivity to patients’ rights.
  • Maintain patient confidentiality at all times.
  • Maintain cooperative and respectful working relationships and support staff in performing their duties.

Benefits

  • Staff-friendly strategies and a team-oriented approach focused on staff training, support, and appreciation.
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