Guest Relations Associate (Full-time)

Momentum at South Bay for Nursing and Rehab•East Islip, NY

About The Position

Momentum at South Bay for Nursing and Rehabilitation is seeking a motivated Guest Relations Associate to join its team. The role focuses on welcoming patients upon admission, assisting with admission paperwork, anticipating patient needs, and supporting a positive patient experience. The associate is expected to maintain a professional, positive, and encouraging demeanor, protect patient confidentiality, and work cooperatively with staff. The position is full-time, with a shift of 12 PM–8 PM, Monday through Friday, and rotating weekends.

Requirements

  • Ability to multitask effectively.
  • Excellent communication and customer service skills.
  • Confidence and a friendly demeanor.

Nice To Haves

  • Healthcare experience preferred.

Responsibilities

  • Greet patients upon admission and help them feel special and welcomed.
  • Assist with and complete admission paperwork.
  • Be understanding and attentive, anticipate patient needs, and take ownership of getting things done.
  • Demonstrate awareness of and sensitivity to patients’ rights.
  • Maintain patient confidentiality at all times.
  • Maintain cooperative and respectful working relationships and support staff in performing their duties.

Benefits

  • Health insurance
  • 401(k)
  • Dental insurance
  • Vision insurance
  • Paid time off
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