Guest Experiences Attendant III

Great Parks of Hamilton County • Cincinnati, OH

2d • Onsite

About The Position

The Guest Experiences Attendant III supports set-up, operation, and tear-down of Holidays on the Farm at Winton Woods Farm & Equestrian Center. Employment dates are October 30, 2026 through January 8, 2027, with attraction operations from December 2 through December 23, 2026. The position is part-time and seasonal, with approximately 20 hours per week during the season. Set-up and tear-down shifts are typically Monday through Friday, 10:00 a.m. to 4:00 p.m. Operations shifts are 3:00 p.m. to 9:00 p.m. on the dates listed in the posting.

The role regularly involves outdoor work and exposure to heat, cold, rain, and snow. Some assignments require standing for long periods in cold, windy, or potentially inclement weather. Warm winter attire, including a jacket, gloves, and hat, will be provided. The attendant may drive Great Parks vehicles and may need to use a personal vehicle within the park to transport supplies, materials, or a cash box.

The attendant helps prepare and operate the attraction, serves guests, supports food and merchandise sales, manages cash-handling tasks, and helps restore the site after the event. The role requires regular and punctual attendance and work outside the normal schedule as required, including evenings, weekends, and holidays.

Requirements

• At least one year of experience in events, seasonal attractions, general customer service, or another applicable role.
• State Motor Vehicle Operator’s License that meets Great Parks’ current carrier guidelines.
• Ability to document identity and employment eligibility within three days of original appointment, as required by the Immigration Reform and Control Act.
• Must be at least 18 years old if serving alcohol; may be required to complete alcohol service training.
• Ability to stand for long periods in cold, windy, or potentially inclement weather for some positions.

Responsibilities

• Set up the attraction, including hanging outdoor lights, assembling and installing light displays, moving décor items, and decorating interior and exterior buildings.
• Operate the attraction by turning on lights and displays, setting up speakers, checking generators, overseeing lines for the tractor ride, pony ride, and Santa photo area, restocking food service areas, overseeing point-of-sale positions, and maintaining fire pits.
• Tear down the attraction by removing and storing outdoor lights and displays, organizing the special events barn, picking up lighting clips, and helping return the site to its normal state.
• Drive Great Parks vehicles and, when required, use a personal vehicle within the park to transport supplies, materials, or a cash box.
• Greet and serve guests, ensure guest satisfaction, and handle guest inquiries.
• Prepare food products and maintain clean and sanitary conditions.
• Transport change orders, merchandise, food, mail, and supplies.
• Open facilities and prepare them for daily business; close and secure facilities at the end of the business day.
• Sell food and merchandise, maintain merchandise displays, and operate motorized equipment.
• Account for cash transactions and collect and deposit program and event fees.
• Follow cash-handling policies and cash-control procedures, including POS operation, daily deposits, shift/change tills, required logs, and cash audits.
• Proactively identify and help resolve logistical challenges related to event execution.
• Perform duties in accordance with Great Parks policies, procedures, and performance expectations, and maintain confidentiality of sensitive information.
• Work the assigned schedule, maintain regular and punctual attendance, and work outside the normal schedule as required, including evenings, weekends, and holidays.

Benefits

• Membership in the Ohio Public Employees Retirement System.
• Free or discounted use of many Great Parks of Hamilton County recreational activities.
• Warm winter attire, including a jacket, gloves, and hat, will be provided.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed