Wondra Chicago: Guest Experience Host (Part-Time)

Merlin Entertainments•Schaumburg, IL

About The Position

Wondra is seeking energetic, enthusiastic, and guest-focused part-time Guest Experience Hosts to help guests enjoy immersive attraction experiences. Hosts create memorable interactions from guests’ arrival through their departure, working in a lively, fast-paced environment. The role may involve greeting guests, assisting with admissions and check-in, supporting special events, helping with retail purchases, and engaging guests throughout the attraction. Team members must be flexible and available to work a variety of shifts.

Requirements

  • Friendly, outgoing, and confident engaging with guests of all ages.
  • Passion for delivering exceptional customer service and making guests smile.
  • Reliable, positive, and ready to bring energy to each shift.
  • Comfort working in a fast-paced, interactive, lively environment with music, crowds, and activity.
  • Strong communication and listening skills.
  • Self-motivated and dependable, with the ability to work independently and as part of a team.
  • Willingness to work a variety of shifts.

Nice To Haves

  • Six months to one year of experience in attractions, entertainment, hospitality, retail, or other customer-facing roles preferred.

Responsibilities

  • Greet and welcome guests.
  • Assist with admissions and guest check-in.
  • Support special events and celebrations.
  • Help guests with retail purchases.
  • Create fun, engaging, and memorable interactions throughout the attraction.
  • Help create an amazing guest experience wherever needed.

Benefits

  • Free Merlin Magic Pass entry for friends and family to parks and attractions.
  • Recognition programs and rewards.
  • 401(k) program with company matching contributions.
  • Tuition reimbursement programs.
  • Learning and advancement opportunities.
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