GTM Strategy and Operations Lead

Snapsheet • Chicago, IL

3d • Remote

About The Position

The GTM Strategy and Operations Lead is a critical architect of our revenue engine. We are looking for a hands-on, execution-focused candidate to rebuild our Go-To-Market (GTM) infrastructure, transitioning the company from legacy, manual processes to a scalable, unified source of truth. This is an individual contributor role reporting directly to the Director of Sales. It is designed for a scale-up veteran who thrives in high-growth environments and is comfortable moving between high-level strategy and technical execution. You will work very closely with the GTM cross-functional team, including Account Management, Partnerships, Marketing, and Finance, to ensure the technology and data-driven insights empower the entire organization to sell and scale more effectively.

Requirements

• 6+ years in Sales Operations, Revenue Operations, or a similar analytical role within a SaaS or scale-up environment.
• Proven interest or experience in implementing AI-driven sales tools to drive rep productivity.
• Hands-on experience with Salesforce and HubSpot, including the ability to lead a full CRM evaluation.
• Strong skills in conducting variance analysis, territory modeling, and revenue forecasting.
• Ability to present complex insights clearly to Finance, Leadership, and cross-functional stakeholders.
• A proactive self-starter who thrives in ambiguous environments and takes ownership without waiting for direction.
• Proven ability to manage multiple priorities independently and implement scalable solutions with minimal oversight.

Responsibilities

• Integrate AI workflows (e.g., meeting transcription, automated CRM enrichment) to automate manual data entry for the field, allowing AEs and AMs to focus strictly on selling and supporting customers.
• Leverage AI-driven intent data and predictive signals to surface "next-best-action" recommendations for the field to improve win rates.
• Build AI-assisted automation within Salesforce and HubSpot to eliminate manual data hygiene tasks and ensure real-time data accuracy.
• Design and maintain a data-driven territory model by segmenting accounts based on Tier, Line of Business, and Segment to ensure high-intent alignment.
• Utilize AI-driven spatial and intent data to ensure the right reps are working the right deals at the right time.
• Use "Speed to Sale" metrics to determine where to deploy sales resources or adjust account assignment to avoid lead stagnation and ensure equitable quota distribution.
• Build models to identify "whitespace" within existing accounts, helping AEs prioritize which customers are most likely to convert for specific product cross sells or upsells.
• Transition tracking of product upsells out of manual sheets and into a structured, automated dashboard within the CRM.
• Maintain 100% accuracy on account fields to provide AEs and AMs the visibility needed for high-impact lead generation and cross sell opportunities.
• Own the day-to-day administration and workflow design for Salesforce, HubSpot, and ZoomInfo.
• Lead the architectural evaluation of Salesforce, ensuring the environment is built for SaaS scale.
• Architect the GTM tech stack to eliminate reporting errors and automate manual data entry.
• Build "no-touch," repeatable dashboards for Sales and Account Management Leadership.
• Compare projected deal value at the point of sale against realized billings to identify trends in over/ under scoping and improve future forecast reliability.

Benefits

• Remote working environment
• Flexible PTO
• Casual dress code
• Mentorship programs
• 1-on-1 management
• Promote when ready culture
• Quarterly internal promotion opportunities
• Goal setting sessions
• Celebrations just because
• Yearly in-person and remote events
• Snapsheet Swag
• Employee Resource Groups
• Two robust medical plans through Blue Cross Blue Shield
• HSA contributions when enrolled in high-deductible health plan
• Two dental plans
• One vision plan
• Company-paid Short Term Disability
• Company-paid Long Term Disability
• Company-paid Life Insurance
• Voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance
• 401(k) with a 4% company match
• Employee Assistance Program (EAP) with 6 sessions per life incident
• 7.5 company-observed holidays
• In-person connection points throughout the year including our annual Summit and Roadshows
• Snapsheet SWAG and surprise mailers
• Career growth opportunities
• Learning opportunities
• Real impact opportunities
• Health and wellness campaigns

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed