GTM Engineer

Freed•San Francisco, CA

1d•$170,000 - $210,000

About The Position

Freed is seeking an internal customer-focused GTM Engineer to build and maintain integrations, workflows, and tooling for its Sales, Customer Success, Marketing, Support, onboarding, Finance, and Analytics teams. The role works directly with internal stakeholders to understand their needs, maintain the tools they rely on, and deliver practical improvements. The engineer will use AI coding agents to help build and maintain software and tooling, while taking responsibility for understanding, testing, and reviewing generated work. They will collaborate with engineers on technical decisions and higher-risk changes while developing working knowledge of Freed’s business and products. Freed is prioritizing candidates based in the San Francisco Bay Area. Freed builds AI products for clinicians, beginning with an AI scribe that automates medical documentation. The company reports serving 26,000 paying clinicians and generating 100,000 patient notes daily. It is expanding its product offering with patient-facing assistants, patient insights, EHR integrations, and other products. The role’s work is intended to help internal teams serve clinicians more effectively, reduce manual effort, and make everyday workflows more dependable. It includes automating business systems, building data pipelines and operational workflows, integrating third-party APIs, prototyping internal tools, and ensuring critical workflows are reliable.

Requirements

Experience working directly with internal stakeholders to understand their needs, build products or tools for them, and improve the results based on feedback.
Track record of owning projects end to end, including clarifying requirements, making practical decisions, communicating progress and blockers, asking for help when scope or risk calls for it, and maintaining shipped work after launch.
Working knowledge of HTTP, REST APIs, JSON, and authentication, and ability to learn an unfamiliar API from its documentation.
Hands-on experience working in and building on a CRM such as HubSpot or Salesforce, including workflows, properties, objects, and integrations.
SQL skills and comfort with structured data, including identifying missing, inconsistent, or duplicate records.
Comfort using AI coding agents, with the judgment to understand generated output, test it, and confirm that it solves the user’s problem.

Nice To Haves

Experience with n8n, Make.com, Zapier, or similar automation tools.
Experience deploying a small application, writing tests, or using monitoring to diagnose failures.
Experience modeling data for analytics with dbt or a similar tool, or building reports on sales pipeline and revenue metrics.
Experience designing growth motions such as lead routing, outbound sequences, or onboarding flows.
Projects or working examples the candidate can walk through.
Experience in a high-growth startup.

Responsibilities

Architect and maintain automations across business systems such as HubSpot, Stripe, Customer.io, Intercom, and internal tools.
Build data pipelines and operational workflows using tools such as n8n.
Integrate third-party APIs and build internal tools that reduce manual work and increase visibility.
Collaborate with GTM, Support, Finance, and Product teams to rapidly prototype and ship solutions.
Own the operational reliability of critical workflows, including alerts, error handling, and logging for every automation.
Work with internal stakeholders to understand their needs, maintain their tools, and improve solutions based on feedback.
Use AI coding agents to build and maintain software and tooling, understanding, testing, and reviewing the results.
Collaborate with engineers on technical decisions and higher-risk changes.