🎯 GSOC Operations Specialist – (Experience Required)

Marksman Security•Culver City, CA

About The Position

The Global Security Operations Center (GSOC) serves as a global security intelligence hub and an operational support center for daily campus security functions. The GSOC Operations Specialist supports global threat monitoring and analysis, access control management, security systems monitoring and support, emergency response coordination, incident communications, and day-to-day on-site security operations. The role requires a proactive security mindset, sound judgment, strong communication, cross-functional collaboration, and the ability to work independently in support of the client’s global operations and assets. The specialist monitors security systems and threat information, evaluates events for potential impacts on people, production locations, assets, and operations, and prepares relevant information for client review and approval. The role also supports campus security operations by coordinating incidents, communicating with responders and stakeholders, assisting with access control and security systems, and maintaining accurate reports and logs. The position may require rotating shifts, including nights, weekends, and holidays.

Requirements

Must be able to obtain and maintain a valid State of California Bureau of Security and Investigative Services (BSIS) Guard Card.
Strong written and verbal communication skills, including grammar, spelling, and report writing.
Ability to manage multiple priorities and complete assigned tasks accurately under time-sensitive conditions.
Ability to think critically, apply sound judgment, and make appropriate decisions within established procedures.
Ability to remain calm and perform effectively in a fast-paced, dynamic, high-stress environment.
Ability to work rotating shifts, including nights, weekends, and holidays.
Minimum typing speed of 40 words per minute.

Nice To Haves

Experience with Everbridge Risk Intelligence or a comparable threat intelligence platform, including monitoring and evaluating global alerts for potential impacts to people, production locations, assets, and operations.
Relevant experience in security operations, a Global Security Operations Center (GSOC), law enforcement, military, intelligence, emergency response, or a similar operational environment.
Experience with intelligence reporting and the preparation and evaluation of security-related information.
Experience with security systems, incident management platforms, access control systems, monitoring tools, or emergency notification platforms.
Working knowledge of incident response principles and the Incident Command System (ICS).
Demonstrated ability to connect external events or developing situations to potential impacts on client assets and operations.
Independent judgment and decision-making.
Critical thinking and problem-solving.
Professional communication and customer service.
Situational awareness and attention to detail.
Composure under pressure.
Adaptability in rapidly changing conditions.
Collaboration across teams and stakeholders.
Accuracy and accountability in documentation.

Responsibilities

Monitor CCTV, access control, threat alerts, travel risk monitoring, emergency notification platforms, Everbridge Risk Intelligence alerts, and other relevant information.
Review security data and operational information to identify, assess, escalate, and report issues that may affect client assets, operations, employees, or stakeholders.
Serve as a primary point of contact for security-related incidents and requests, providing professional, customer service-oriented support.
Support access control and security system issues by receiving requests, gathering information, completing established response actions, and escalating technical issues when needed.
Coordinate responses to emergencies, critical incidents, and operational disruptions, supporting timely communication among responders, leadership, and stakeholders.
Maintain accurate and detailed incident reports, logs, and documentation to support accountability, continuity, and follow-up.
Partner with internal teams and external stakeholders to support security operations and appropriate protective measures.
Operate independently within established procedures and use sound judgment when direct management oversight is unavailable.
Remain calm and effective in high-stress, rapidly evolving situations while managing competing priorities.
Maintain awareness of significant global events and identify potential production impacts, including events not captured by automated alerts.
Prepare and escalate relevant threat information to the client for review and approval, then support dissemination to global operations and asset management teams for local risk assessment and response.
Assess alerts for severity, geographic proximity, operational relevance, and potential impact, including events beyond configured asset-based alerting thresholds.
Maintain awareness of global and site-specific security activity and transition between global threat intelligence responsibilities and campus security operations as assigned.
Coordinate campus security incident communications, ensuring information is documented, communicated, and escalated to security leadership and appropriate stakeholders.
Support daily campus Security Operations Center functions, including incident intake and coordination, radio and telephone communications, access control support, security system monitoring, and operational support for on-site security personnel.