🎯 GSOC Operations Specialist – (Experience Required)

Marksman Security LLC•Culver City, CA

2d•$75,000 - $85,000

About The Position

The GSOC Operations Specialist supports the Global Security Operations Center as both a global security intelligence hub and an operational support center for daily campus security functions. The role includes monitoring and analyzing global threats, managing access control, monitoring and supporting security systems, coordinating emergency responses, communicating about incidents, and supporting on-site security operations. The specialist applies a proactive security mindset to identify and address risks before they escalate. They assess and escalate security information, support responses to incidents and operational disruptions, and maintain awareness of global and site-specific activity. The position requires sound judgment, strong communication, collaboration, and the ability to work independently while supporting the client’s global operations and assets.

Requirements

Must be able to obtain and maintain a valid State of California Bureau of Security and Investigative Services (BSIS) Guard Card.
Strong written and verbal communication skills, including grammar, spelling, and report writing.
Ability to manage multiple priorities and complete assigned tasks accurately under time-sensitive conditions.
Ability to think critically, apply sound judgment, and make appropriate decisions within established procedures.
Ability to remain calm and perform effectively in a fast-paced, dynamic, and high-stress environment.
Ability to work rotating shifts, including nights, weekends, and holidays.
Minimum typing speed of 40 words per minute.

Nice To Haves

Experience with Everbridge Risk Intelligence or a comparable threat intelligence platform, including monitoring and evaluating global alerts for potential impacts to people, production locations, assets, and operations.
Relevant experience in security operations, a Global Security Operations Center (GSOC), law enforcement, military, intelligence, emergency response, or a similar operational environment.
Experience with intelligence reporting and the preparation and evaluation of security-related information.
Experience with security systems, incident management platforms, access control systems, monitoring tools, or emergency notification platforms.
Working knowledge of incident response principles and the Incident Command System (ICS).
Demonstrated ability to connect external events or developing situations to potential impacts on client assets and operations.

Responsibilities

Monitor global security systems, including CCTV, access control, threat alerts, travel risk monitoring, and emergency notification platforms.
Review security data and operational information to identify, assess, escalate, and report issues that may affect client assets, operations, employees, or stakeholders.
Serve as a primary contact for security-related incidents and requests, providing professional, customer service-oriented support.
Support access control and security system issues by receiving requests, gathering information, completing established response actions, and escalating technical issues as appropriate.
Coordinate responses to emergencies, critical incidents, and operational disruptions, supporting timely communication among responders, leadership, and stakeholders.
Maintain accurate incident reports, logs, and documentation to support accountability, continuity, and follow-up.
Partner with internal teams and external stakeholders to support security operations and execute appropriate protective measures.
Operate independently within established procedures and exercise sound judgment when management oversight is not immediately available.
Remain calm and effective in high-stress, rapidly evolving situations while managing competing priorities.
Maintain awareness of significant global events and identify potential production impacts that may warrant client awareness, including events that do not generate automated alerts.
Prepare and escalate relevant threat information to the client for review and approval, then support dissemination to global operations and asset management teams for local risk assessment and response.
Assess alerts for severity, geographic proximity, operational relevance, and potential impact, including events that may warrant review beyond configured asset-based alerting thresholds.
Monitor Everbridge risk intelligence alerts and other relevant information for events that may affect global production locations, personnel, assets, or operations.
Maintain awareness of global and site-specific security activity and transition between global threat intelligence duties and day-to-day campus security operations according to assigned GSOC functions.
Coordinate communications for campus security incidents, ensuring information is documented, communicated, and escalated to security leadership and appropriate stakeholders.
Support daily campus Security Operations Center functions, including incident intake and coordination, radio and telephone communications, access control support, security system monitoring, and operational support for on-site security personnel.