Growth Operations Manager (HubSpot), Carey & Co
About The Position
Carey & Co is seeking a hands-on Growth Operations Manager to own and scale the company’s HubSpot CRM across multiple firms. This individual contributor reports to the Director of Growth and builds the processes and reporting that support growth. The role connects sales, marketing, and business development, helping ensure the team can rely on its CRM data and processes. The position includes CRM administration and governance, lead pipeline management, reporting and dashboards, marketing operations support, integrations and prospect data management, process automation, user support, and coordination with technology vendors. The role is fully remote in the U.S. and is full-time, salaried, and exempt.
Requirements
- At least 3 years in sales, revenue, or marketing operations, with HubSpot as the primary CRM.
- Hands-on HubSpot administration across sales and marketing.
- A track record of improving CRM data quality and building dependable pipelines, workflows, and reports.
- Good judgment about when to automate and when a person needs to review the work.
- Clear communication skills and the ability to turn sales and marketing needs into practical systems.
Nice To Haves
- Experience with Professional-tier Marketing, Sales, and Service Hubs.
- HubSpot certifications.
- Experience standardizing processes across multiple business entities.
- Experience integrating LinkedIn, prospecting, or enrichment tools with HubSpot.
Responsibilities
- Own HubSpot CRM governance and data hygiene, including forms, workflows, lists, notifications, and object associations; archive inactive or duplicate records.
- Design and maintain lead stages, routing, scoring, and qualification criteria with the sales team, including routing website forms into HubSpot.
- Build executive and team dashboards and reports covering new business, wins and losses, cross-sell opportunities, pipeline activity, revenue trends, and forecasting metrics.
- Support the setup and tracking of email campaigns, segmentation, automated workflows, and webinar and event promotion in HubSpot; maintain source attribution and ROI tracking.
- Connect LinkedIn and prospect research, enrichment, and outreach tools to HubSpot, and vet prospect data before it enters the CRM.
- Translate sales and marketing needs into practical CRM workflows, standardize processes across multiple firms, and reduce manual work through automation.
- Serve as the internal HubSpot expert, troubleshoot user issues, document how the system works, and help the team adopt HubSpot using available training resources.
- Coordinate with outside CRM and marketing technology vendors, and recommend system improvements that keep pace with company growth.
Benefits
- Fully remote, flexible work environment.
- Collaborative and supportive team culture.
- Opportunity to support mission-driven organizations making an impact.
- Ownership of a CRM that sales, marketing, and leadership rely on every day.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
