Growth Account Manager

NinjaCat

2d•Remote

About The Position

NinjaCat is the leading Enterprise Data & AI Platform for Marketing, transforming how brands, agencies, and media companies harness data and AI to drive marketing performance. Our platform unifies fragmented marketing data into an enterprise-grade data cloud, enabling AI-powered insights, automation, and decision-making at scale. With the integration of intelligent AI agents NinjaCat is redefining how teams visualize, analyze, and act on data. From automated insights to hands-free reporting and interactive dashboards, our AI-driven suite empowers marketers to deliver results faster and smarter than ever before. Named one of Inc. Magazine’s Best Places to Work, NinjaCat is a remote-first company built on Compassion, Action, Trust, and Scrappiness. Backed by significant investment and driven by a mission to lead the marketing analytics space with innovative, AI-powered solutions, we’re growing fast and we want you to grow with us. The Growth Account Manager (AM) owns the customer relationship and commercial success across a portfolio of mid-market (“Growth”) accounts. You will drive renewals, expansion, and long-term customer value — partnering closely with Solutions Engineers who lead technical implementation, while you focus on business alignment, relationship management, and growth. This is a high-impact, commercially-oriented role operating across a portfolio of 40–50 customers.

Requirements

5+ years in Account Management, Customer Success, or Sales within SaaS
Strong commercial mindset — comfortable owning renewals and expansion
Experience managing a portfolio of mid-market or growth accounts
Excellent communication and stakeholder management skills
Highly organized and able to operate at scale across many accounts
Strategic thinker who can connect product capabilities to business outcomes
Comfortable navigating ambiguity in a fast-changing environment
Experience in marketing, data, or analytics platforms
Familiarity with AI, automation, or data-driven workflows
Experience with tools like ChurnZero, Salesforce, etc.
Applicants must be located and authorized to work in the US or Canada. At this time, NinjaCat does not offer visa sponsorship or transfers.