Grower Success Manager

Fieldin•Fresno, CA

7h•$85,000 - $110,000

About The Position

Fieldin is hiring a Grower Success Manager to partner with growers and help them turn operational data into practical insights and measurable results. The manager owns a portfolio of 10–15 grower accounts, learns each operation’s goals and context, and uses Fieldin’s platform data and AI capabilities to provide personalized recommendations. Success is measured through platform adoption, renewals, and account expansion. The role involves building trusted relationships with growers, training growers and their teams to use the platform, and presenting reports that demonstrate value. The manager also works with Sales, Support, and Product to represent grower needs and identify opportunities to expand customer relationships. The position is based in or near the Central Valley and involves travel about 30% of the time, mostly day trips to farms. Fieldin provides a Farm Execution System for high-value permanent crops, combining smart equipment sensors with mobile and web apps to log field activities, track fleet health, and provide real-time alerts. Its AI tools analyze field data to help growers lower costs and use labor and equipment more efficiently. Compensation is $85,000–$110,000 base salary plus uncapped commission. The role also includes a vehicle stipend, company laptop, healthcare benefits, and paid time off.

Requirements

Strong analytical and data interpretation skills, including the ability to connect insights to grower-specific challenges.
Experience using AI tools to analyze data and build insights, and ability to demonstrate how they are used.
At least 3 years of experience in the agricultural industry; production and permanent crops experience is strongly preferred.
At least 3 years of experience in customer-facing roles such as Customer Success or Account Management.
Clear communication skills and confidence presenting data-driven recommendations to farm owners and managers, individually and in groups.
Live in or near the Central Valley.
Valid driver’s license.
Able to travel about 30% of the time, mostly on day trips to farms.

Nice To Haves

Degree in Plant Science, Agronomy, or a related discipline.
Familiarity with BI tools such as Looker, Tableau, or Power BI.
Familiarity with GIS.
Spanish.

Responsibilities

Build and maintain strong, trust-based relationships with growers.
Understand each grower’s objectives, challenges, and operational context.
Use platform data, AI-driven analysis, and knowledge of each operation to provide actionable insights and personalized recommendations.
Train growers and their teams on the Fieldin platform and drive adoption of its tools.
Prepare and present ongoing reports that demonstrate value and impact.
Drive account renewals and identify expansion opportunities, working with Sales to grow customer relationships.
Collaborate with Sales, Support, and Product teams and represent grower needs internally.
Complete onboarding and account-development milestones, including grower meetings, trainings, value reports, success plans, adoption baselines, and quarterly business reviews.