On-Site Group Sales Manager (Hourly) - InterContinental Houston

IHG•Houston, TX

10d•$34 - $36•Onsite

About The Position

The Group Sales Manager develops business through direct outside sales solicitation for an assigned territory or market segment. The role establishes and grows a client base across individual, organizational, association, social, and corporate markets to secure hotel business and meet or exceed room-night sales and revenue goals. The position actively prospects and qualifies business, negotiates rates and event services within approved guidelines, and prepares or reviews sales contracts, rate agreements, and banquet or catering event orders. The manager may help develop sales plans and participate in annual budgeting and planning. The role coordinates with hotel departments to deliver services agreed upon with clients, arranges events and site inspections, maintains client records, and prepares sales reports and forecasts. It represents the hotel at trade shows, conventions, and sales trips, follows up with clients to support satisfaction and future bookings, and handles inquiries and proposals in accordance with departmental procedures. The position may also serve as manager on duty as required. This is an hourly position at the InterContinental Houston. The stated hourly pay rate is $34.00–$36.00 for work performed in Houston, Texas. The posting describes paid time off, medical, dental, and vision insurance, a 401(k), room discounts, and training; benefits are available to eligible full-time employees.

Requirements

Some college plus 3–5 years of sales- or marketing-related experience, or an equivalent combination of education and experience.
Fluent English.
Ability to communicate effectively with guests, employees, and third parties.
Reading and writing abilities for paperwork, management reports, interpreting results, instructions, and training.
Frequent use of mathematical skills including basic math, budgeting, profit/loss concepts, percentages, and variances.
Problem-solving, reasoning, motivating, organizational, and training abilities.
Ability to travel to workshops, trade shows, conventions, and similar events.
May require a valid driver's license.
May be required to work nights, weekends, and/or holidays.
Ability to frequently stand or move within and outside the facility, carry or lift items weighing up to 25 pounds, and handle objects.

Nice To Haves

Related degree preferred.
Prior hotel sales experience preferred.
Knowledge of other languages preferred.

Responsibilities

Establish a client base through direct outside and inside selling to secure hotel business and meet or exceed room-night sales and revenue goals.
Actively prospect and qualify new business.
Achieve assigned personal and team goals.
Negotiate guest room rates, meeting room rentals, function space, and hotel services within approved booking guidelines.
Produce or review sales contracts, rate agreements, and banquet or catering event orders accurately.
May assist in developing and implementing sales plans and participate in annual budgeting and planning.
Coordinate with hotel departments to facilitate services agreed upon with prospective clients and share sales-related information as appropriate.
Arrange and conduct special events, site inspections, and off-site presentations for potential clients; entertain clients under company and hotel policies.
Maintain client files and update information daily according to departmental procedures.
Produce monthly sales-related reports and forecasts for assigned areas of responsibility.
Promote teamwork and quality service through daily communication and coordination with hotel departments.
Represent the hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
Follow up with clients during and after their stay to ensure satisfaction and secure future bookings.
Monitor and handle inquiry calls and provide client proposals according to departmental procedures.
Perform other duties as assigned and may serve as manager on duty as required.