On-Site Manager

Elwood Staffing•Twin Falls, ID

3d•Onsite

About The Position

The On-Site Manager is responsible for the success and improvement of a client’s on-site staffing program and for leading the assigned team. The role exercises independent judgment and discretion to guide associates’ activities and ensure performance goals are met or exceeded. It includes day-to-day supervision and direction of On-Site Specialists and On-Site Assistants, while supporting the company’s mission and providing superior customer service.

Requirements

Excellent computer skills, including proficiency in Microsoft Office.
Strong verbal and written communication skills.
Valid driver’s license required for travel between the branch and client location.
Access to dependable transportation to arrive punctually, travel between job sites or clients when needed, and meet scheduled work hours, including evenings and weekends.
Ability to work cross-functionally, communicate proactively, and resolve issues with a high sense of urgency.
Ability to stay organized, determined, detail-oriented, and multitask in a fast-paced environment.

Nice To Haves

Experience in a customer service role is preferred.

Responsibilities

Develop strong working relationships with the client’s management team.
Build effective relationships with stakeholders, anticipate staffing needs, and recruit temporary resources to meet those needs.
Manage training, development, and coaching activities for successful operations.
Communicate effectively verbally and in writing with client personnel, temporary associates, and company personnel.
Meet regularly with client supervisors to confirm satisfaction with associate performance and address concerns.
Develop an in-depth understanding of the client’s facilities, positions, and policies.
Collaborate with branch, regional, and corporate personnel to meet client performance expectations.
Maintain regular contact with temporary associates to confirm availability for future assignments.
Help identify and assign temporary associates who meet the client’s job-skill and ability standards.
Respond promptly to client and associate concerns; recommend or implement solutions, prevent recurrence, and document actions according to standard operating procedures.
Complete injury reports and assist injured workers in obtaining medical treatment in accordance with company policies and procedures.
Conduct new-hire orientations covering applicable company policies and safety issues.
Use best practices to engage newly hired associates.
Walk the work floor throughout the day to engage supervisors and associates, observe interactions, address safety issues, and assess production demands.
Monitor turnover and develop strategies to reduce it.