Group Sales Manager NE
About The Position
The Group Sales Manager is responsible for meeting and exceeding sales and revenue goals, primarily in the Group market across all market segments. The role develops sales plans and strategies, grows client relationships and the account base, identifies new target markets and sales products, and tracks market trends and industry best practices, particularly in the wedding and social market. The position works with the Director of Sales and the property Sales Team to support business growth and client retention at Hotel Murano in Tacoma. The role also supervises and develops the Sales Coordinator in partnership with the Director of Sales, and helps train, mentor, and develop other associates. Compensation is listed as $38.00–$40.00; the posting does not specify the compensation period.
Responsibilities
- Work with the Director of Sales to establish annual sales call and revenue goals and develop and implement a strategic sales plan.
- Set individual sales plans and goals for assigned market segments.
- Solicit and secure new business in assigned market segments to drive group revenue to the hotel.
- Conduct outside sales, prospecting, and telephone sales calls to venues and organizations across potential Group market segments.
- Develop existing customers and acquire new accounts to expand the account base.
- Assist with developing, implementing, and managing group promotions in coordination with the overall sales and marketing plan.
- Develop expertise in assigned Group markets, including Corporate, Citywide convention blocks, Wedding/SMERF, and other group markets, and establish a leadership presence in the community.
- Work with the property Sales Team to maintain knowledge of market trends, competition, and customers, and collaborate on customer acquisition and retention.
- Participate in sales presentations, property tours, customer meetings, and business review meetings.
- Participate in trade shows, conventions, and promotional events at the hotel, within the industry, and with customer organizations.
- Monitor the competitive landscape and adjust sales plans and strategies in response to market and economic changes.
- Conduct regular client visits and participate in industry events with other sales managers and the Director of Sales.
- Develop and maintain best practices, policies, and service initiatives to support sales service and client retention.
- Supervise the development of proposals and contracts that meet client needs and financial goals.
- Conduct site inspections for clients as needed to secure business.
- Attend pre-con and post-con meetings as needed.
- Communicate regularly with management or provide weekly reports on prospective and lost business, sales activities, customer matters, and operational issues.
- Maintain accurate and timely account activities and contact information in the property's Sales/Catering system according to established standards.
- Perform other duties, projects, and reports assigned by the Director of Sales or Corporate Office to support business growth.
- Work with the Director of Sales on the Sales Coordinator's performance goals and objectives, and train, mentor, and develop other associates.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) plan
- 401(k) company match
- Paid time off (14 days for the first three years for full-time non-union associates)
- Paid holidays (7 holidays and 2 floating holidays for full-time non-union associates)
- Employee room rate discounts
- Recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
