Group Sales Manager

Four Seasons Hotels and Resorts • New Orleans, LA

8d • Onsite

About The Position

Four Seasons Hotel and Residences New Orleans is seeking a Group Sales Manager to join its Commercial team. The role leads group sales efforts within assigned markets, builds and maintains strategic client relationships, raises brand awareness through targeted outreach, and works with the Commercial team to secure group business and meet budgeted sales goals.

The manager develops a direct sales plan and cultivates a portfolio of key accounts. They collaborate with Commercial leadership to secure business and revenue, coordinate sales activities, negotiate agreements that maximize profitability and meet guest expectations, and expand the hotel's presence in corporate, incentive, and association markets through strategic travel and personalized client engagement. The position is on-site and requires a schedule responsive to business and client needs, including mornings, nights, weekends, and holidays.

Requirements

• At least 3 years of group sales experience.
• Luxury hotel experience.
• Ability to evaluate business opportunities, understand hotel needs, and apply sales strategies in line with overall revenue goals.
• Basic knowledge of hotel operations.
• Strong interpersonal and communication skills.
• Must have authorization to work in the United States.

Responsibilities

• Drive group sales in assigned markets by developing a direct sales plan and conducting strategic outreach.
• Build and cultivate a portfolio of key accounts and strategic relationships.
• Collaborate with Commercial leadership to secure group business and drive revenue.
• Coordinate sales activities and negotiate agreements that maximize profitability and align with guest expectations.
• Expand brand presence in corporate, incentive, and association markets through strategic travel and personalized client engagements.
• Engage with clients through direct outreach, ongoing communication, and property tours.
• Collaborate with cross-functional teams to execute client needs and deliver exceptional service.

Benefits

• Mentoring, training, and development opportunities.
• Medical, dental, and vision insurance.
• 401(k) participation with company matching after 30 days of employment.
• Discounted accommodations at Four Seasons worldwide after 6 months of employment.
• Vacation pay, sick pay, and 9 paid holidays, including Mardi Gras.
• Complimentary employee meals prepared by the Four Seasons Culinary Team.
• Discounted parking near the hotel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed