Group Sales Coordinator - Hotel del Coronado, Curio Collection by Hilton

Hilton•Coronado, CA

3d•Onsite

About The Position

The iconic Hotel del Coronado is looking for a Sales Coordinator to join the Sales and Events team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. As a Sales Coordinator your duties are to provide assistance and support to Directors, Sales Managers and Office Manager in coordinating and disbursing information relating to sales and service.

Requirements

Quality
Productivity
Dependability
Customer Focus
Adaptability

Nice To Haves

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

Responsibilities

Responsible for initiating the preparation of proposals and/or contracts, using Delphi, Microsoft Word and Excel. Examples include revenue calculation sheets, correspondence, internal forms, schedule of events, histories
Copying and distribution of internal/external letters, forms, bookings, contracts, resumes, schedules and mail
Answer telephone and assist internal and external guests with requests. Email correspondence directed by managers as needed.
Provide back-up assistance to Lead Coordinator, assist with Meeting Broker, Cvent, Simpleview, Starcite and other lead sources
Assist Site Experience Coordinator with VIP Room Reservations, Amenity requests, Transportation requests, Dining Reservations, Spa Reservations, Recreation Reservations etc. In addition, industry courtesy rates and reservations as requested by managers.
Assist the Sales Managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
Prepare and process purchase orders and check requests.
Coordinates Daily VIP Arrival Report and identifies VIP arrivals
Generates and delivers personalized welcome letters for each VIP guest
Maintains Voucher and Guest Arrival Logs
Generates and delivers individualized welcome amenity requests to Room Service
Works with Reservations and Front Desk to ensure VIP status properly displayed
Able to work with travel agents to provide detailed and focused quotes for arriving guests
Assists in the solicitation and maintenance of BT Accounts.
Assists in partnering with local BT accounts. Maintains rates and contract solicitation status.
Assists in the development of fam/ site programs including finalizing details with Site Coordinator
Prepares site inspection forms for VIP clients for day and overnight stays
Assists in maintaining presentation and trade show materials in an up-to-date format
Assists in the shipment of documents related to travel industry road trips and trade shows
Assists in the processing of yearly wholesale contracts to all partners
Works with Wholesale partners to ensure websites are updated
Sends out Wholesale rate adjustments
Processes gift cards for travel industry promotional events
Maintains ongoing Travel Agent database and sends email updates after sales calls
Maintains GA log
Conducts individual site inspection property tours for travel agents and wholesalers as needed
Assists in the development of relationships with accounts that are not part of a preferred consortium but have sales potential or a special niche (Entertainment and Sports)
Maintains wholesale contract folders and keeps up to date records with contract activity log
Able to multi – task and prioritize varied responsibilities coming from different channels
Strong attention to detail needed
Assists Director of Travel Industry Sales in planning travel industry sales call itineraries
Corresponds and follows up with travel agents and wholesalers on a regular basis
Assists with development of packages and promotions targeted to travel agents and wholesalers
Keeps up to date on local and national travel trends and is able to adapt to marketplace changes
Other Sales duties as required

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs