Banquet Captain - Hotel del Coronado, A Curio Collection by Hilton

Hilton•Coronado, CA

2d•Onsite

About The Position

The iconic Hotel del Coronado is looking for a Banquet Captain to join the Banquet team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. The quintessential al fresco dining experience with spectacular ocean views, Veranda is a journey of familiarity rediscovered. The menu of exceptionally prepared American favorites is inspired by The Del’s Southern California roots, elevating clean, fresh flavors and regional produce, while classic cocktails and a California-forward wine list provide the finishing touch. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining.

Requirements

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
Quality
Productivity
Dependability
Customer Focus
Adaptability

Responsibilities

Supervise food and beverage service throughout banquet functions to ensure quality service and product quality.
Supervise and manage all staff associated with the particular event/function.
Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner.
Participate in and lead department meetings.
Process banquet checks accurately and efficiently for payment.
Ensure guest satisfaction throughout the meal service.
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
Supervising Staff: Directing and motivating banquet staff to ensure efficient service and adherence to service standards, company policies and compliance regulations.
Event Coordination: Collaborating with other departments (culinary, event planning) to ensure seamless event execution.
Setup and Breakdown: Overseeing the proper setup and breakdown of banquet rooms, including furniture, equipment, and table settings.
Guest Interaction: Greet guests, assist with seating, and ensure guest satisfaction.
Service Supervision: Monitoring servers and ensuring proper service standards are followed.
Inventory and Supplies: Managing banquet supplies and ensuring sufficient inventory.
Quality Control: Inspecting the cleanliness and presentation of all banquet areas, equipment, china and Team Member Dress Code.
Problem Solving: Addressing any issues or requests that arise during the event.
Communication: Communicating with guests, staff, and other departments to ensure smooth operations.
Training and Development: Assisting in training new staff and providing ongoing coaching and guidance.
Safety and Security: Ensuring all safety and security procedures are followed.

Benefits

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs