Group Sales and Site Coordinator - Conrad Orlando

Hilton•Orlando, FL

3d•Onsite

About The Position

Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton’s luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy as a Group Sales and Site Coordinator. Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. This administrative position is clerical in nature and support oriented. It’s the first step towards a Sales or Marketing Management career. The Sales & Marketing Coordinator supports the Director of Sales and the Sales and Marketing Management Team in a variety of ways that are critically important to successfully securing business as well as meeting the needs of the hotel’s clients.

Requirements

Minimum of 1-year experience as an administrative assistant in a hospitality-driven team environment
Proficient in computer skills (including Windows and Microsoft Suite including Word, Power Point, Excel & Outlook) necessary to complete any correspondence such as proposals, letters, and office communications
Excellent telephone etiquette and ability to communicate with clients and all levels of management
Ability to work effectively under pressure and handle several projects/deadlines
Strong organizational and self-guided multi-tasking skills
Eager to learn various disciplines that make up hotel marketing
Basic knowledge of traditional social media and reputation management channels
Ability to learn how to navigate CMS platforms

Nice To Haves

Knowledge of Delphi/Meeting Broker/OPERA systems is preferred
Sales, Marketing and/or event coordinating experience is a plus

Responsibilities

Assist with all office sales efforts, to include responding to general inquiries and client requests.
Liaise with guests, clients and staff on a regular basis
Assist clients in the absence of the Sales Managers
Coordinate and assist with customer events. sales appointments, site visit preparation and ability to stand-in on behalf of Sales Managers
Process and maintain accounting responsibilities for Managers in accordance with established guidelines and standards, including completion of expense reports
Provide main telephone coverage for the sales and catering office
To perform duties in a timely manner: general correspondence within 24 hours, projects within the specified deadline
Assist Sales Managers with group sales proposals, merging contracts within Delphi FDC, as well as any other necessary data entry within Delphi, Microsoft Word, Excel, Outlook, or any other related program.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs