Group Sales Coordinator

Horseshoe Bay Resort • Virginia Beach, VA

1d • Onsite

About The Position

Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality!

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our sales team. We are committed to providing you with:

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you.
Discounts with our Crescent managed properties in North America for you & your family members
Marriott Employee Room Rate Discount Program

Requirements

• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Be able to effectively communicate with guests and team members.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Ability to effectively deal with internal and external customers.
• Strong attention to detail, organization, and customer service skills.
• Ability to manage multiple priorities in a fast-paced hospitality environment.

Nice To Haves

• Previous hotel reservations or group housing experience preferred.
• Experience with CI/TY, Lightspeed PMS, and MARSHA reservation systems strongly preferred.

Responsibilities

• Enter, maintain, and update group room blocks in the property management and reservation systems
• Monitor group pick-up and communicate updates to the Sales and Revenue teams
• Process and manage group rooming lists, reservations, and changes prior to arrival
• Coordinate with Front Office to ensure accurate group arrival preparation and room assignments
• Review and manage group billing, routing, and payment instructions in accordance with contracts
• Assist with group master account setup and ensure accurate folio routing and charges
• Track group inventory and ensure room blocks are managed in accordance with hotel revenue strategies
• Communicate directly with meeting planners regarding rooming lists, reservations, and billing details
• Ensure all group reservations are entered accurately and deadlines are met
• Maintain organized group files and documentation to support internal audits and reporting
• Provide administrative support to the Sales team as needed to ensure successful group execution
• Perform any other job-related duties as assigned.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling
• Discounts with our Crescent managed properties in North America for you & your family members
• Marriott Employee Room Rate Discount Program
• health & wellness programs
• best in class learning and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees