Group Rooms Coordinator

Auberge CollectionAspen, CO
Onsite

About The Position

Join our dynamic team as a Group Rooms Coordinator and become the maestro of group bookings and events within our exceptional establishment. As the orchestrator of group reservations, you'll be at the forefront of creating unforgettable experiences for our guests. Your role will be a perfect blend of creativity, meticulous planning, and excellent communication as you work closely with guests, ensuring their every need is not only met but exceeded. If you thrive in a fast-paced environment, possess a passion for hospitality, and love the idea of turning events into lasting memories, we invite you to take center stage as our Group Rooms Coordinator.

Requirements

  • Previous experience in hotel or hospitality operations, particularly in group reservations or event coordination preferred.
  • Strong communication and interpersonal skills and excellent organizational and multitasking abilities.

Responsibilities

  • Receive and respond to group reservation inquiries promptly.
  • Collaborate with the sales team to understand group requirements and negotiate terms and conditions.
  • Efficiently handle the booking process, including room allocations, rates, and contract agreements.
  • Act as the main point of contact for group organizers, addressing their queries and concerns.
  • Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction.
  • Provide detailed information about the venue's facilities and services to meet group needs.
  • Communicate group details and special requests to relevant departments and ensure seamless coordination.

Benefits

  • paid time off
  • sick and safe time
  • Medical, Dental and Vision healthcare plans
  • 401(k) plans with employer contribution
  • Health and Flexible Spending Account programs
  • Employee Assistance Program
  • Company stay discounts
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