Group Rooms Coordinator
About The Position
At The King and Prince, thoughtful details create memorable stays. We are seeking an organized, service-minded Group Rooms Coordinator to help create seamless experiences for meetings, weddings, celebrations, golf groups, and other special gatherings. In this role, you will serve as a primary rooms contact for group organizers and guests, coordinating lodging arrangements from the initial turnover through arrival, departure, and follow-up. You will manage group room blocks, process rooming lists and reservation changes, monitor booking activity and deadlines, and ensure rates, billing instructions, special requests, and guest details are entered accurately. You will work closely with Sales, Conference Services, Reservations, Revenue Management, Front Office, Housekeeping, Accounting, and other resort teams to keep everyone informed and prepared. When business needs require, you may also assist with front desk operations, including checking guests in and out.
Requirements
- A high school diploma or equivalent
- At least one year of relevant work experience in hotel reservations, front desk operations, group sales, event services, travel coordination, hospitality administration, client account support, or another detail-focused customer service or coordination role
- Strong organization and time-management skills, with the ability to manage multiple groups, deadlines, and changing priorities
- Exceptional attention to detail and a commitment to accurate, complete work
- Warm, polished, and professional written and verbal communication
- Proficiency with Microsoft 365, including Outlook, Word, and Excel
- Confidence learning property-management, reservation, sales, and account-management systems
- Sound judgment, discretion, and dependable follow-through
- The ability to work independently while collaborating closely with teams throughout the resort
Nice To Haves
- Direct experience with hotel group reservations or group housing
Responsibilities
- Serve as a primary rooms contact for group organizers and guests.
- Coordinate lodging arrangements from initial turnover through arrival, departure, and follow-up.
- Manage group room blocks.
- Process rooming lists and reservation changes.
- Monitor booking activity and deadlines.
- Ensure rates, billing instructions, special requests, and guest details are entered accurately.
- Work closely with Sales, Conference Services, Reservations, Revenue Management, Front Office, Housekeeping, Accounting, and other resort teams.
- Assist with front desk operations, including checking guests in and out, when business needs require.
Benefits
- Equal employment opportunity to all qualified individuals without regard to any status protected by applicable law.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
