Group Manager Systems Implementation
About The Position
Ensures the successful launch of new customer warehouses. Influences, negotiates and leads technology alternative evaluations and implementations within both the Business and Technology sectors. This role involves training new staff, providing on-site training for leadership and broader warehouse staff, and immersing oneself in warehouse operations to become a go-to expert on WMS systems, processes, and documentation standards. The position will be troubleshooting training and system related issues to escalate accordingly to ensure a resolution. It also includes guiding the leadership team through WMS systems, engaging with broader warehouse staff to ensure high functionality, and performing project management tasks such as task management, establishing deliverables, documenting progress, tracking milestones, and collaborating/communicating seamlessly. Additionally, the role involves developing standard work breakdowns, quick reference guides, end-of-day reports, and deliverables, acting as an adult education leader.
Requirements
- Bachelor's Degree in Business, Engineering, Supply Chain or minimum of 8 years relevant work experience, Required
- 5 years or more in related experience in Project Management, Required
- 5 years or more in professional experience as an adult educator, trainer, or related role, Required
- Strong fundamental understanding of Warehouse Operations – comfortable working in a warehouse setting across multiple shifts Advanced, Required
- Strong experience with WMS systems, hands on technical experience at the end user level Intermediate, Required
- Understand the modern technology landscape such AI and data collection activities that will be utilized to benefit the project or projects Intermediate, Required
- Comfortable speaking to and training large groups of management and hourly employees confident in their presentation skills and ability to engage as an educator, Required
- Strong overall communication skills both verbal and written, Required
- Basic project management skills – ability to create and manage tasks and deliverables, Required
- Ability to take initiative, Required
- Comfortable with heavy travel, will be on the road for 8 weeks at a time, Required
- Ability to influence, suggest and lead technology alternative implementations, Required
- Ability to effectively influence, negotiate and lead technology alternative evaluations and implementations within both the Business and Technology sectors, Required
- Must be Flexible due to travel/startup implementation
- Must have valid legal authorization to work in Canada.
Nice To Haves
- Project Management Professional (PMP) Certification & , Preferred, Upon Hire
- Understanding of adult education principles, T3 Educator Certification, Preferred, Upon Hire
- Certified Six Sigma Green Belt & , Preferred, Upon Hire
Responsibilities
- Training New Staff: Go-to person for training all new staff during Ryder’s “Start Up” phase. This involves imparting knowledge on systems, operational and systematic processes and documentation standards specific to the warehouse environment.
- On-Site Training: Before each warehouse goes live, travel to the site for an 8-week period. During this time, train leadership (20+ individuals) on the intricacies of the new warehouse setup, following the “Ryder Way.” You will also host trainings for the broader warehouse staff (200-300 people) using industry wide and approved Ryder processes and software
- On-Site Immersion: An understanding of warehouse nuances, layout, and workflow. During these 8-week stints, you’ll become the go-to expert. This includes WMS systems, processes, and documentation standards. The position will be troubleshooting training and system related issues to escalate accordingly to ensure a resolution
- Leadership Training: Guide the leadership team through the intricacies of WMS systems, using operational processes and workflows.
- Broad Staff Engagement: Engage with the broader warehouse staff. Ensure that all team members have a high level of functionality of their responsibilities in warehouse operations.
- Project Management: Responsible for task management, establishing deliverables, documenting progress, tracking milestones, and collaborating/communicating seamlessly
- Documentation and Reporting: Develop standard work breakdowns, quick reference guides, end of day reports and deliverables ensuring clarity and effectiveness. Act as an adult education leader.
Benefits
- 10 days of Paid Time Off upon hire
- Excellent benefits package after 30 days (Medical, Dental & Vision)
- Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
- Employee discount of 15% on Ryder stock
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What This Job Offers
Job Type
Full-time
Career Level
Manager
