Group Logistics Manager I - Dedicated Transportation

Ryder Supply Chain Solutions • DeKalb, IL

10d • $110,000 - $120,000

About The Position

The Group Logistics Manager I manages the financial, operational, and employee aspects of multiple accounts. The role is responsible for the profitable retention and growth of business across those accounts while meeting financial, employee, safety, and customer-satisfaction goals. The manager represents Ryder and is expected to align with its core values of Trust, Innovation, Expertise, Collaboration, and Safety, and to use technology as part of daily work. Travel is 30–40%.

Requirements

• Bachelor’s degree in business, logistics, or supply chain, or an additional two years of relevant work experience.
• At least 5 years of relevant experience in supply chain, logistics, warehousing, or an industry-related field.
• At least 5 years of experience managing large, multi-level teams.
• At least 3 years of experience developing and implementing complete logistics solutions and project management.
• At least 1 year of experience managing customer KPIs.
• Basic PC skills, including Microsoft Office.
• Demonstrated project management and facilitation skills.
• Strong oral and written communication skills.
• Ability to build and maintain professional relationships at all organizational levels, including peers, work groups, customers, and supervisors.
• Ability to work independently and as part of a team.
• Flexibility and self-drive to perform in a fast-paced environment.
• Ability to multitask, stay highly organized, and manage time effectively.
• Attention to detail and excellent follow-up practices.

Nice To Haves

• Master’s degree in a related field.
• At least 5 years managing, leading, and developing direct reports.
• At least 3 years leading teams in a LEAN work environment.
• At least 3 years of Profit & Loss responsibility.
• Some sales experience (0–1 year).
• Some multi-client experience (0–1 year).
• Advanced knowledge of truck brokerage.
• Advanced knowledge of the RD/Logistics/Transportation industry.
• Advanced knowledge of Ryder Safety Programs.
• Intermediate knowledge of Ryder financial reporting and accounting procedures (Walker).
• Advanced knowledge of the RD2000 computer system.
• Advanced knowledge of Ryder products and services.
• Advanced knowledge of the Ryder sales process.
• Advanced knowledge of Ryder pricing models.

Responsibilities

• Set goals, assess skills, develop individual development plans and careers, evaluate performance, provide ongoing feedback, and administer disciplinary actions and performance improvement plans for CLS.
• Develop direct and indirect reports, provide relevant HR skills training, select qualified personnel, and maintain staffing levels that avoid unnecessary outside labor.
• Create location processes, maintain SCLM, and cross-train CLS and CLC.
• Address customer satisfaction and problem resolution; review KPI tracking and improvement; ensure staff are trained in Transportation/Distribution Management.
• Improve employee retention, reduce accidents compared with the previous year, and review and reduce unnecessary overtime.
• Follow up on collision and team safety reporting and supervisor first reports of injury with LM.
• Recommend and assign responsibility for location process initiation or improvement, and conduct ongoing self-audits of location processes and individual accountabilities.
• Perform SOX invoice reconciliation and revenue-recognition preparation for the FFM designee when the position is the highest level at the account, and invoice the customer.
• Perform other duties as assigned.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• 401(k) retirement savings plan with company match.
• Discounted stock purchase options.
• Performance-based annual cost-of-living increases.
• Comprehensive training and professional development opportunities.
• Additional paid time off day for military veterans.
• Position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager