Group Home Supervisor

RHA Health Services, LLC • Knoxville, TN

2d • Onsite

About The Position

The Group Home Supervisor supervises and coordinates Direct Support employees and manages the operations of one to three facilities providing Non-ICF services. The supervisor leads and directs Direct Support Associates and is responsible for the assigned locations’ operations. The role works closely with clinical and professional healthcare staff to maintain communication, provide feedback, standardize procedures, and expedite implementation of person-centered plans. The supervisor spends time in residential facilities monitoring staff across all three shifts and provides after-hours and on-call coverage as part of the direct-care rotation.

RHA Health Services supports people with intellectual and developmental disabilities and people with mental health or substance use needs. The organization’s mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. RHA has provided services for over 30 years and operates in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

Requirements

• High school diploma or equivalent.
• At least one year of experience working with people with developmental disabilities.
• Flexible schedule and availability to provide on-call coverage as needed.
• Must be at least 18 years of age.
• Ability to lift between 20 and 50 pounds and provide CPR after certification.
• Regularly lift and carry up to 30 pounds and occasionally pull at least 50 pounds.
• Ability to squat, kneel, crawl, crouch, climb, and stoop as part of regular duties.
• Ability to use hands and fingers to handle or operate objects, tools, or controls.
• Ability to stand and walk for extended periods.
• Ability to demonstrate CPR proficiency from floor level, involving working on hands and knees, bending, standing, and lifting.
• Close, distance, and peripheral vision; ability to talk and hear. The talk-and-hear requirement does not apply to Deaf and Hard of Hearing programs.
• For Deaf and Hard of Hearing programs only, fluency in American Sign Language (ASL).

Nice To Haves

• CPR, first aid, NCI, and/or MedTech certification.

Responsibilities

• Supervise and coordinate the activities of Direct Support employees.
• Manage operations for one to three facilities providing Non-ICF services, and direct the work of Direct Support Associates at assigned locations.
• Work with clinical and professional healthcare staff to maintain communication, provide feedback, standardize procedures, and expedite implementation of person-centered plans.
• Monitor residential facilities and provide staff feedback across all three shifts, supporting positive interactions and relationships with people served and maintaining harmony between employees and clients.
• Serve as a positive role model for staff.
• Conduct audits of medication administration.
• Resolve employee issues and conduct performance reviews.
• Ensure employees meet training requirements and attend required events.
• Monitor select budget items and remain within guidelines.
• Provide after-hours and on-call coverage as part of the direct-care rotation.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED