Group Director, Technology Operations - Marketplace Transformation & Performance

Walmart•Bentonville, AR

9d•$160,000 - $320,000•Onsite

About The Position

Walmart Marketplace is seeking a strategic, results-driven leader to drive business transformation, operational excellence, and cross-functional execution. This highly visible role partners with senior leadership to solve complex business challenges, improve performance, and implement scalable solutions that support long-term growth. The role requires strategic thinking and hands-on execution, including bringing structure to ambiguity, influencing stakeholders, and delivering measurable business outcomes. The Marketplace Transformation & Performance team addresses high-priority business challenges, improves operational efficiency, and accelerates strategic initiatives. Initially, the team is focused on optimizing the Seller Acquisition Funnel and will evolve to address additional opportunities across Marketplace. The Group Director will lead high-impact initiatives, establish performance management and accountability mechanisms, align Product, Technology, Operations, and business stakeholders around actionable plans, and support executive planning and decision-making. The role also identifies opportunities to use technology, automation, and AI to improve efficiency, and develops a high-performing team of strategic and operational professionals. The position is based at Walmart's primary location at 1601 SE 10th St, Bentonville, AR 72716. The annual salary range is $160,000 to $320,000, with annual or quarterly performance bonuses and, for certain positions, stock. Walmart describes a range of health, financial, time-off, education, and other benefits, subject to eligibility and plan terms.

Requirements

Bachelor's degree in a listed or related field and the specified relevant experience, or the stated alternative professional-experience pathway.
The posting lists a bachelor's degree in Business, Engineering, Technology, Operations, or a related field and 10 years of experience in business operations, transformation, technology operations, program leadership, or a related area; alternatively, 12 years of relevant professional experience.
The posting's additional minimum qualifications list either a bachelor's degree in specified fields and 8 years of experience in project management, program management, program operations, or a related area, or 10 years of experience in those areas.
Five years of supervisory experience.
Demonstrated experience leading teams and owning large-scale, cross-functional business initiatives.
Extensive experience leading large-scale business transformation, operational excellence, or strategic initiatives within complex organizations.
Proven track record of owning business performance, driving measurable improvements, and delivering sustainable operational results.
Demonstrated success leading high-performing teams and influencing senior executives across highly matrixed, cross-functional environments.
Strong experience owning and partnering with Product, Technology, and Operations teams to solve complex business challenges and accelerate execution.
Exceptional strategic thinking, analytical problem-solving, and executive communication skills.
Ability to navigate ambiguity, establish organizational structure and accountability, and translate strategy into measurable business outcomes.
The posting also lists a bachelor's degree in specified fields and 10 years of relevant experience, or 12 years of relevant professional experience, in its Minimum Qualifications section.

Nice To Haves

MBA or another advanced degree in a relevant field.
Experience leading enterprise-wide transformation, operational excellence, or strategic business operations functions.
Experience in Marketplace, eCommerce, technology platforms, or similarly complex, fast-paced environments.
Proven success leading senior-level teams and influencing executive stakeholders across Product, Technology, and business functions.
Track record of building scalable operating mechanisms and delivering measurable improvements to business performance.
The posting's additional preferred qualifications list a master's degree in specified fields and 7 years of experience in project management, program management, program operations, or a related area.
Knowledge of creating inclusive digital experiences, implementing WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.

Responsibilities

Lead high-impact business transformation initiatives that improve operational performance, solve complex business problems, and deliver sustainable results.
Identify operational inefficiencies, establish performance management mechanisms, and drive accountability across cross-functional teams.
Translate business priorities into actionable plans and align Product, Technology, Operations, and business stakeholders to accelerate outcomes.
Support strategic planning, business reviews, prioritization, and data-driven decision-making with executive leadership.
Identify opportunities to leverage technology, automation, and AI to improve efficiency and organizational effectiveness.
Develop and lead a team of strategic and operational professionals, fostering ownership, collaboration, and continuous improvement.
Own business performance and deliver measurable, sustainable operational improvements.
Lead large-scale, cross-functional business initiatives and influence senior executives across matrixed environments.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for listed programs.
Annual or quarterly performance bonuses.
Stock may be additional compensation for certain positions.