Group Counselor - (CRADC/LPC/LCSW)

BHG Careers • Springfield, MO

16d

About The Position

Behavioral Health Group (BHG) is hiring a Group Counselor to support its Intensive Outpatient Program (IOP). The counselor serves as an ambassador for the program, helps coordinate operations with clinical teams and support staff, and contributes to program visibility and growth. The role provides admissions, assessments, evidence-based counseling, case management, crisis support, group curriculum, and individual counseling for people receiving substance use treatment. The counselor also supports orientation, intake, readmission, and transitions until a primary counselor is assigned, while maintaining compliant documentation and confidentiality.

The position involves community outreach and referral-partner engagement, collaboration with billing and revenue-cycle teams, and compliance with applicable laws and accrediting standards. The counselor participates in required training and professional development and contributes to an inclusive, respectful workplace. BHG describes the setting as a standard medical office, with exposure to patients with mental health conditions, infectious diseases, or criminal justice involvement. The work may involve variable workloads and periods of high stress, prolonged sitting and computer use, and occasional bending, stooping, and stretching.

BHG offers paid time off, holidays, personal-needs time, flexible schedules with early-in/early-out hours and no nights or Sundays, role-based training and advancement opportunities, benefits programs, tuition reimbursement, a 401(k) plan with discretionary match, quarterly bonuses, certification or licensure incentives, employee discounts, an Employee Assistance Program, and a self-care series.

Requirements

• Hold one of the following credentials: CRADC (Certified Reciprocal Alcohol and Drug Counselor), LPC (Licensed Professional Counselor), or LCSW (Licensed Clinical Social Worker).
• If not fully licensed, be enrolled in or willing to begin a formal course of study toward licensure at the date of hire.
• Demonstrate knowledge of substance use disorders, treatment planning, and social services.
• Demonstrate ability to support the rehabilitation of drug-dependent patients.
• Have strong verbal and written communication skills and customer service and interpersonal skills.
• Be able to manage multiple tasks under pressure, exercise sound judgment and discretion with confidential matters, and respond quickly in challenging or crisis situations.
• Demonstrate integrity, efficiency, self-motivation, and professionalism, including in stressful situations.
• Be able to speak and hear effectively in person and by phone and have adequate vision to read documents and computer screens.
• Be able to perform prolonged sitting and computer/keyboard work, with occasional bending, stooping, and stretching.

Nice To Haves

• Outreach experience is preferred.

Responsibilities

• Represent the IOP program and its mission internally and externally.
• Collaborate with clinical teams, case managers, and support staff to support program operations.
• Engage referral partners, community organizations, and healthcare providers to build program awareness and support referral pipelines.
• Support the development and implementation of new processes and provide leadership with input on program visibility and effectiveness.
• Conduct admissions using ASAM criteria for ASAM Level 2.1 and review admission and periodic assessments for program eligibility.
• Meet with prospective patients, explain program requirements, and use motivational strategies to encourage engagement.
• Develop assessments and treatment plans with leadership to meet regulatory, billing, and prior authorization standards.
• Communicate patient attendance information to billing and revenue-cycle teams.
• Provide evidence-based counseling, targeted case management, and crisis support.
• Deliver program curriculum, including Matrix Model, Seeking Safety, and CBT, for at least three hours per day, four days per week.
• Conduct supportive individual counseling sessions and develop tailored interventions to meet patient needs.
• Promote patient engagement through outreach and collaboration with care teams.
• Assist patients in identifying and seeking treatment for underlying health conditions.
• Provide program orientation, intake, readmission support, and transitional counseling until a primary counselor is assigned.
• Maintain accurate, complete, and compliant patient documentation and protect confidentiality.
• Comply with applicable federal, state, local, organizational, and accrediting requirements.
• Complete assigned annual goals and objectives and maintain professionalism, punctuality, sound judgment, and compassion.
• Participate in required in-service training, provide in-service training as needed, and attend conferences, meetings, and professional development opportunities.
• Contribute to a diverse and inclusive environment and foster positive workplace relationships.
• Perform additional duties as assigned.

Benefits

• Generous paid time off, holidays, and personal-needs time.
• Flexible schedules with early-in/early-out hours, no nights, and no Sundays.
• Role-based training and advancement opportunities.
• Choice of three benefits programs, including health, life, vision, and dental insurance.
• Tuition reimbursement.
• 401(k) plan with discretionary match.
• Quarterly bonuses and incentives for certifications or licenses.
• Employee discounts on services and entertainment.
• Employee Assistance Program and self-care series.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed