Ground Terminal Operator - Junior, Intermediate and Senior Level- TS/SCI with Polygraph

General Dynamics Information Technology•Aurora, CO

21h•$30 - $41•Onsite

About The Position

The Ground Terminal (GT) Operator performs operational control and monitoring of satellite Ground Terminals and associated interfaces, command-and-control (C2) hardware, and software systems. Using approved procedures, GT operating software, and monitoring tools, the operator helps ensure systems remain within established mission performance parameters and support continuous mission operations. The role monitors system and environmental conditions, identifies and reports anomalies, resolves operational issues where possible, coordinates troubleshooting and maintenance support, and maintains accurate mission operation records. This is a full-time, onsite role at a government facility in Aurora, Colorado. The position supports 24x7 operations in Aurora and participates in special metrology projects as required. Travel required is 10–25%.

Requirements

At least 2 years of relevant experience.
High school diploma/GED or equivalent technical education, training, or expertise.
Experience operating, controlling, or monitoring satellite Ground Terminals, satellite or communications terminals, gateways, RF systems, and C2 systems.
Current TS/SCI clearance with polygraph; the posting also states this clearance must be obtainable.
U.S. citizenship required.
Ability to monitor system status, recognize abnormal conditions, follow operating procedures, document events, and coordinate troubleshooting or corrective actions.
Full-time, onsite work at a government facility.

Nice To Haves

Prior satellite Ground Terminal Operations experience in a Department of War, Intelligence Community, satellite communications, RF communications, or comparable mission environment.
Experience operating, controlling, or monitoring satellite terminals, gateways, RF systems, C2 systems, or comparable mission-critical communications environments.
Working knowledge of satellite Ground Terminal and RF communications principles.
Experience using or interpreting information from monitoring equipment and tools applicable to GT operations.
Experience maintaining operational logs, shift records, system-status documentation, and other mission operations records.

Responsibilities

Control and monitor the operational status of assigned satellite Ground Terminals and associated C2, data path, Mission Unique Equipment, and IT hardware and software.
Monitor system status, alarms, interfaces, communications, and operating conditions to identify anomalies, degradation, or conditions requiring corrective action.
Monitor weather and environmental conditions affecting GT operations using available radar, weather, and mission-support information.
Generate Discrepancy Reports, Issues, and Problems (DIPs) for Ground Terminal malfunctions or anomalies.
Resolve GT operational issues at the operator level where possible, using approved procedures, operating software, and monitoring tools.
Coordinate with GT Tier-2 maintenance personnel to troubleshoot anomalies and restore or maintain system performance.
Maintain complete and accurate shift logs documenting events, system status, anomalies, troubleshooting, maintenance coordination, and operational actions.
Communicate mission-impacting conditions and operational status to appropriate personnel and support timely escalation and resolution.
Maintain situational awareness across assigned GT operations and support continuous mission operations in accordance with approved procedures.
Participate in special metrology projects as required.