About The Position

The Tier-2 (T2) Ground Terminal (GT) / IT Technician provides sustainment and technical support to maintain the availability, reliability, and operational performance of ground terminal systems. The role performs preventive and corrective maintenance, troubleshooting, repair, configuration-control activities, equipment modifications, installation, and testing for GT systems and Mission Unique Equipment (MUE) hardware. It resolves basic equipment problems using approved procedures and coordinates cross-domain troubleshooting or escalates complex issues to engineers, software/IT technicians, network administrators, and higher-tier support. The technician sustains GT antennas and MUE hardware, maintains operational and configuration-management plans and procedures, and detects, documents, isolates, and resolves faults. The position also supports antenna installations, integrations, upgrades, testing, alignment, and feed modifications; evaluates the effects of construction and new communications capabilities; and coordinates unresolved issues with higher-tier providers. It contributes to radome structural testing and recapitalization recommendations, spare-parts assessments, and procurement planning. This is a full-time, onsite role at a Government facility in Australia, with 40 scheduled hours per week and 10–25% travel. The position requires U.S. citizenship and an active TS/SCI clearance with polygraph. The listed likely hourly rate is $35.04–$47.40, though compensation may vary based on experience, location, and contractual requirements.

Requirements

  • At least 2 years of relevant experience.
  • A BA/BS degree or equivalent technical education, training, or expertise.
  • Hands-on maintenance, troubleshooting, repair, restoration, and sustainment experience with GT antennas, RF, communications, or comparable mission-critical systems.
  • Knowledge of antenna systems, feeds, RF signal paths, associated hardware, and antenna-performance maintenance practices.
  • Ability to diagnose equipment faults, perform routine fault isolation and approved corrective actions, verify restoration, and escalate unresolved problems.
  • Experience implementing approved configuration changes, maintaining accurate configuration and maintenance records, and following O&S plans, technical procedures, and configuration-control requirements.
  • Experience supporting antenna equipment installation, checkout, integration, testing, acceptance, and upgrades.
  • U.S. citizenship required.
  • Must currently possess a TS/SCI clearance with polygraph.
  • Full-time, onsite work at a Government facility.

Nice To Haves

  • Experience with GT or related maintenance, including preventive and corrective maintenance, troubleshooting, repair, restoration, and sustainment of GT antenna, RF, communications, or comparable mission-critical systems.
  • Strong knowledge of antenna systems, feeds, RF signal paths, associated hardware, and maintenance practices.
  • Experience with fault isolation, restoration, and escalation to higher-tier support.
  • Experience with configuration management and maintenance documentation.
  • Experience supporting installation, testing, integration, and acceptance of antenna equipment and upgrades.
  • Experience coordinating technical issues with Tier-3/4 personnel or vendors.
  • Experience supporting 24/7 operational environments.

Responsibilities

  • Perform Tier-2 sustainment of GT antennas and Mission Unique Equipment hardware, including routine preventive and corrective maintenance.
  • Deliver and maintain an Operations and Sustainment (O&S) Plan for GT antenna and MUE hardware.
  • Perform maintenance in accordance with Government-approved O&S plans and local or factory-provided procedures.
  • Develop and deliver a Configuration Management Plan for GT antenna and MUE hardware baselines.
  • Maintain configuration control of antenna and MUE hardware baselines in accordance with the Government-approved configuration management plan.
  • Deliver and maintain standard operating procedures for routine, preventive, and corrective maintenance.
  • Detect, isolate, document, and resolve faults or problems encountered during operation of GT control MUE hardware.
  • Evaluate the potential impact of local construction projects and new communications capabilities on GT operational performance.
  • Escalate antenna and hardware issues to Tier-3/4 providers when applicable, and coordinate complex or unresolved GT issues with Tier-3 support.
  • Support installation, integration, checkout, testing, and upgrades of antennas.
  • Implement antenna feed modifications and realign antennas as required to sustain performance and signal-development capabilities.
  • Perform structural testing of radomes and recommend to the Government whether recapitalization should proceed or be deferred based on test results.
  • Conduct semi-annual evaluations of GT antenna spares adequacy for sustaining the operational baseline.
  • Identify, prioritize, and justify procurement of GT antenna parts and materials, and develop draft requirements for Government review and approval.
  • Coordinate with the Government Furnished Equipment purchasing organization on antenna-part procurement evaluations, supplier interfaces, and purchase orders.
  • Participate in special metrology projects as required.

Benefits

  • Comprehensive benefits and wellness packages.
  • 401(k) with company match.
  • Competitive pay and paid time off.
  • Medical plan options, some with Health Savings Accounts.
  • Dental insurance options.
  • Vision plan.
  • Paid vacation, sick and personal time, and holidays.
  • Paid parental, military, bereavement, and jury duty leave.
  • Short- and long-term disability benefits.
  • Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.
  • Full flex work weeks where possible.
  • Career growth tool and internal mobility support.
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