Ground Terminal Operator - Junior, Intermediate and Senior Level- TS/SCI with Polygraph
About The Position
The Ground Terminal (GT) Operator performs operational control and monitoring of satellite Ground Terminals and their associated interfaces, command-and-control (C2) hardware, and software systems. Using approved procedures, GT operating software, and monitoring tools, the operator helps ensure systems remain within established mission performance parameters and available to support mission operations. The position monitors GT system and environmental conditions, identifies and reports anomalies, coordinates troubleshooting and maintenance support, and maintains accurate operational records to sustain reliable performance and mission continuity. This is a full-time, onsite role at a government facility in Aurora, Colorado. The position requires a TS/SCI clearance with polygraph and U.S. citizenship. The stated schedule is 40 hours per week, with 10–25% travel required. For Aurora, the role supports 24x7 operations and may participate in special metrology projects as required.
Requirements
- At least 2 years of relevant or related experience.
- Experience operating, controlling, or monitoring satellite Ground Terminals, satellite or communications terminals, gateways, RF systems, and C2 systems.
- Ability to monitor system status, recognize abnormal conditions, follow operating procedures, document events, and coordinate troubleshooting or corrective actions.
- High school diploma, GED, or equivalent technical education, training, or expertise.
- Active TS/SCI clearance with polygraph.
- U.S. citizenship.
- Full-time, onsite work at a government facility.
Nice To Haves
- Prior satellite Ground Terminal Operations experience in a Department of War, Intelligence Community, satellite communications, RF communications, or comparable mission environment.
- Working knowledge of satellite Ground Terminal and RF communications principles.
- Experience using or interpreting information from monitoring equipment and tools applicable to GT operations.
- Experience maintaining accurate operational logs, shift records, system-status documentation, and other mission operations records.
Responsibilities
- Control and monitor assigned satellite Ground Terminals and associated C2, data-path, Mission Unique Equipment (MUE), IT hardware, and software.
- Monitor system status, alarms, interfaces, communications, and operating conditions to identify anomalies, degradation, or conditions requiring corrective action.
- Monitor weather and environmental conditions that may affect GT operations using available radar, weather, and mission-support information.
- Generate Discrepancy Reports, Issues, and Problems (DIPs) for Ground Terminal malfunctions or anomalies.
- Resolve operational issues at the GT Operator level where possible by following approved procedures and using GT operating software and monitoring tools.
- Coordinate with GT Tier-2 maintenance personnel to troubleshoot anomalies and restore or maintain reliable system performance.
- Maintain complete and accurate shift logs documenting events, system status, anomalies, troubleshooting, maintenance coordination, and operational actions.
- Communicate mission-impacting conditions and operational status to appropriate personnel, and support timely escalation and resolution.
- Maintain situational awareness across assigned GT operations and support continuous mission operations in accordance with approved procedures.
- Participate in special metrology projects as required.
Benefits
- Comprehensive benefits and wellness packages.
- 401(k) plan with company match.
- Competitive pay and paid time off.
- Medical plan options, some with Health Savings Accounts.
- Dental plan options and a vision plan.
- Flexible work weeks where possible.
- Paid vacation, sick and personal time, holidays, and parental, military, bereavement, and jury duty leave.
- Short- and long-term disability benefits.
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
