Ground Ramp Supervisor

AGI•Saint Louis, MO

4d•Onsite

About The Position

Alliance Ground International is a cargo and aviation services company operating in more than 50 cities across North America, with a 45-year legacy in aviation. Ground Ramp Supervisors lead flight operations for airport ground handling services, helping ensure safe, smooth, secure, and efficient handling of passengers and cargo and on-schedule arrivals and departures. They supervise agents and leads, provide coaching and on-the-job training, and may assist with staffing schedules. The role involves outdoor work in all types of weather, exposure to jet and machinery noise, and physical tasks including lifting and carrying heavy items and frequent climbing, bending, kneeling, crawling, and stooping. Employees must be available to work flexible schedules, including weekends and holidays, to meet operational demands. The company provides competitive wages, comprehensive training, career advancement opportunities, and a full benefit plan. Alliance Ground International is an equal opportunity employer committed to diversity and inclusion.

Requirements

Ability to lift 50 pounds (23 kg) regularly.
Ability to carry heavy items up and down jetway stairs.
Ability to climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Ability to work outdoors in all types of weather and around jet and machinery noises.
Ability to work flexible schedules that may change due to flight delays, cancellations, or operational demands.
Ability to work weekends (Friday, Saturday, and Sunday) and holidays.
Adherence to company attendance policies.

Responsibilities

Supervise agents and leads on each shift to ensure procedures are followed safely and efficiently.
Mentor and coach agents and leads, and conduct on-the-job training.
Guide inbound and outbound airplanes to and from the gate.
Transport, load, and unload passenger baggage, cargo, and mail.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Be on time, prepared, and safe.
Assist with creating and managing staffing schedules to ensure adequate coverage for each flight.
Perform other tasks or responsibilities as required to meet operational needs.