Ground Ramp Manager

Alliance Ground International•Fort Myers, FL
•Onsite

About The Position

The Ground Ramp Manager oversees ramp operations to ensure the safe, efficient, and timely handling of aircraft on the ground. The role manages ramp teams, coordinates resources, and ensures compliance with aviation safety and operational standards. Alliance Ground International (AGI) provides ground-handling services to more than 100 airlines at 61 airports across the U.S. and Canada. Its Ground division supports aviation ground services and is committed to high-quality service and a strong safety record.

Requirements

  • At least 5 years of experience in ground handling or aviation operations, including at least 2 years in a managerial role.
  • Strong leadership, communication, and organizational skills.
  • Ability to manage teams in high-pressure environments.
  • In-depth knowledge of ramp operations, aviation safety protocols, and ground support equipment.
  • Must be able to lift up to 70 pounds in confined spaces.
  • Must be able to stand, lift, bend, push, and pull for extended periods.
  • Must be willing to work outside in all types of weather and elevated noise levels within the airport environment.
  • Must have authorization to work in the United States if the work location is in the U.S., or authorization to work in Canada if the work location is in Canada, as specified in the posting.

Nice To Haves

  • Bachelor’s degree in aviation, logistics, or a related field preferred.

Responsibilities

  • Manage and supervise ramp operations, including aircraft arrival, departure, and turnaround activities.
  • Oversee ramp agents to support efficient performance and adherence to safety protocols.
  • Coordinate the use of ground support equipment and ensure it is properly maintained and utilized.
  • Monitor operational performance and implement improvements to enhance efficiency and reduce delays.
  • Ensure compliance with aviation safety standards, regulations, and company policies.
  • Communicate with flight crews, ground operations, and other departments to support smooth operations.
  • Prepare and present reports on ramp operations, safety audits, and staffing requirements.
  • Take reasonable care for personal and others’ health, wellbeing, safety, and security at work.
  • Cooperate with managers or supervisors on legal requirements imposed on the company.
  • Avoid intentionally or recklessly interfering with or misusing company-provided health, safety, security, or welfare resources.
  • Inform a manager or supervisor about work situations, equipment, or activities that represent serious or immediate danger.
  • Report hazards, near misses, incidents, accidents, and dangerous occurrences to a manager or supervisor in accordance with company and carrier procedures.
  • Follow provided information, training, and applicable health, wellbeing, safety, and security procedures.
  • Understand AGI Health & Safety and Security policies and attend required training courses.

Benefits

  • Paid vacation for full-time qualified employees.
  • Medical, dental, and vision coverage for full-time qualified employees.
  • Medical coverage for part-time employees.
  • Free uniforms.
  • Free on-the-job training.
  • Company-matched 401(k) program.
  • Company-paid employee assistance program.
  • Voluntary life insurance.
  • Travel discounts on car rentals, hotels, and cruises.
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