Ground/Ramp Service Agent

Alaska Airlines • OR-Redmond, OR

1d • Onsite

About The Position

The Ground Service Agent works in a fast-paced airport environment, performing ramp activities that help flights run smoothly and safely. The role supports the movement of guests and their belongings from curb to cabin and may include both customer-facing and behind-the-scenes work. The position requires a flexible schedule, including nights, weekends, and holidays, and participation in paid training that may require overnight travel.

Requirements

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Valid, unexpired driver’s license issued by a U.S. state, U.S. territory, or the District of Columbia.
• Ability to consistently lift 50 pounds.
• Ability to stand for long periods and bend, stoop, squat, reach, and grasp.
• Ability to perform basic mathematics.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to participate in paid training that may require overnight travel.
• Ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance and maintain good standing with a SIDA badge.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Authorization to work in the U.S.

Responsibilities

• Load and offload luggage and cargo and transport them to various airport locations.
• Distribute flight paperwork to crews, including fuel slips, load plans, cargo manifests, and flight releases.
• Marshal and push back aircraft.
• Prepare weight and balance forms and maintain load integrity by entering accurate commodity codes and weights into a data entry system.
• Service aircraft as needed, including lavatory service, potable water, aircraft grooming, deicing, and security searches.
• Operate or drive equipment such as belt-loaders, tugs, air-start units, bag carts, lavatory carts, and deice trucks.
• Perform aircraft tow operations when required.
• Perform other duties as assigned.
• Embody company values by owning safety, doing the right thing, being caring and kind, and delivering performance.

Benefits

• Free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air.
• Comprehensive well-being programs, including medical, dental, and vision benefits.
• 401(k) match program.
• Annual bonus plans.
• Holiday and paid time off.
• A $2.25 per hour split-shift differential when working a split shift.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED