Ground/Ramp Service Agent

Horizon Air•CA-Sacramento, CA
•Onsite

About The Position

The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely. The role supports airport teams in moving guests and their belongings from curb to cabin and creating positive guest experiences. The position requires a flexible schedule, including nights, weekends, and holidays, and participation in paid training that may require overnight travel. The employee must obtain airport security clearance and USPS Mail Handling Certification, and maintain a valid airport SIDA badge. The starting rate is USD $19.10 per hour. This is a regular, part-time, non-exempt position located at the Sacramento, California airport.

Requirements

  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Valid, unexpired driver’s license issued by a U.S. state, territory, or the District of Columbia.
  • Ability to consistently lift 50 pounds.
  • Ability to stand for long periods.
  • Ability to bend, stoop, squat, reach, and grasp.
  • Ability to perform basic mathematics.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to participate in paid training that may require overnight travel.
  • Ability to obtain USPS Mail Handling Certification.
  • Ability to obtain airport security clearance.
  • Ability to communicate in English.
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Authorization to work in the U.S.

Responsibilities

  • Load and offload luggage and cargo, transporting them to various airport locations.
  • Distribute flight paperwork to crews, including fuel slips, load plans, cargo manifests, and flight releases.
  • Marshal and push back aircraft.
  • Prepare weight and balance forms and ensure load integrity by entering accurate commodity codes and weights into a data entry system.
  • Service aircraft as necessary, including lavatory service, potable water, aircraft grooming, deicing, and security searches.
  • Operate and/or drive equipment such as belt-loaders, tugs, air-start units, bag carts, lavatory carts, and deice trucks.
  • Execute aircraft tow operations if required.
  • Perform other duties as assigned.

Benefits

  • Free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air.
  • Comprehensive well-being programs, including medical, dental, and vision benefits.
  • Generous 401(k) match program.
  • Annual bonus plans.
  • Generous holiday and paid time off.
  • Professional development opportunities.
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