Grocery Third Person

Albertsons Companies • Tucson, AZ

5d • Onsite

About The Position

The Grocery Third Person assists the Grocery Manager in directing grocery department operations, including supervising and training personnel. The role supports ordering, receiving, storing, pricing, stocking, and merchandising, and may direct the entire store when both the Store Director and Grocery Manager are absent.

The position promotes company customer service programs and handles customer relations, including resolving complaints. It assists with day-to-day grocery and front-end operations, merchandising plans, sales needs, cash handling, loss prevention, and store opening and closing. In the absence of the Store Director and Grocery Manager, the role is responsible for overall store operations, associate supervision, and customer complaints. The position may also cover Receiving Clerk duties.

The work takes place in a temperature-controlled grocery store, with exposure to refrigerated and frozen areas, varying temperatures in loading and receiving, and occasional outdoor conditions. This is a safety-sensitive position. The employee must follow company policies and applicable laws and perform duties accurately, honestly, and with integrity.

Requirements

• Extensive retail background with prior management experience related to retail operations.
• Thorough understanding of company practices, policies, and procedures.
• Strong written and oral communication, leadership, and interpersonal skills; ability to manage and develop people and work as part of a team.
• Ability to supervise employees and knowledge of employment laws, workplace practices and policies, and applicable state and federal regulations.
• Ability to remain composed and effective while dealing with customers, co-workers, vendors, interruptions, and complaints; ability to interact with personnel at all levels and with the public.
• Analytical ability to plan, report, meet operating objectives, schedule, supervise, and make hiring and disciplinary-action recommendations.
• Ability to judge and react to business activity.
• Knowledge of basic mathematics, weights and measures, product variety and location, and product perishability.
• Ability to deal with vendors, customers, the public, and government agencies.
• Ability to work at different times of day, weekends, and holidays, with little or no supervision.
• Thorough knowledge of check-stand scanning and loss-prevention procedures; ability to operate and train others on front-end cash registers and/or scanning equipment.
• Ability to operate ordering equipment and implement emergency procedures for disasters or equipment and software malfunctions.
• Ability to stand and walk for long periods; frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds; and possibly climb ladders.
• Ability to stack properly and operate fully loaded hand trucks, six-wheel carts, and pallet jacks; manual dexterity, good eye-hand coordination, and alertness to complete work safely and accurately.
• May use cleaning supplies, chemicals, and safety cutters.
• Must comply with company attendance, grooming, and dress-code policies.

Responsibilities

• Champion company and division customer-service programs and resolve customer complaints positively.
• Assist the Grocery Manager with planning, organizing, and directing grocery department and front-end operations.
• Order, receive, store, price, stock, and merchandise products; make recommendations for regular and seasonal merchandise and special sales needs.
• Implement merchandising policies and instructions from the Store Director.
• May act as a backup cashier and use suggestive selling and other sales techniques.
• Account for sales, maintain and store cash-register detail tapes, and issue and collect money from check stands.
• Prepare task lists for night stockers, close out discontinued items, implement price changes, control shrink, and prevent sales of out-of-code products.
• Open and close the store.
• Ensure compliance with sanitation, safety, security, and other company policies, and recommend corrective action when needed.
• Implement emergency procedures for disasters or equipment and computer software malfunctions.
• Oversee store operations, supervise associates, and handle customer complaints when the Store Director and Grocery Manager are absent.
• May perform Receiving Clerk duties when that employee is absent.
• Perform assigned duties accurately, honestly, and with integrity.
• Perform other necessary and required duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed