Grocery Third Person

Albertsons Companies•Phoenix, AZ

About The Position

The Grocery Third Person assists the Grocery Manager in directing grocery department operations, including supervising and training personnel and performing ordering, receiving, storing, pricing, stocking, and merchandising duties. The position may direct and control the entire store in the absence of the Store Director and Grocery Manager. The role supports customer service, sales, merchandising, cash-handling, inventory control, sanitation, safety, security, and emergency procedures, and may perform Receiving Clerk duties when that employee is absent. This role requires an extensive retail background with prior management experience related to retail operations, knowledge of company practices and policies, and the ability to supervise and develop employees. Work takes place in a temperature-controlled store, with exposure to cold cases, coolers, freezers, varying temperatures in loading and receiving areas, and occasional outdoor conditions. The position is safety-sensitive and involves standing and walking for extended periods, handling objects weighing up to approximately 80 pounds, and may involve climbing ladders and using material-handling equipment, cleaning supplies, chemicals, and safety cutters. The employee must be able to work different times of day, weekends, and holidays, with little or no supervision.

Requirements

Extensive retail background with prior management experience related to retail operations.
Thorough understanding of company practices, policies, and procedures.
Strong written and oral communication, leadership, and interpersonal skills; ability to manage and develop people and work as a team player.
Ability to supervise employees; knowledge of employment laws, workplace practices and policies, and applicable state and federal regulations.
Ability to maintain composure, concentrate amid interruptions, and interact effectively with customers, co-workers, vendors, government agencies, and the public.
Analytical ability to manage administrative details, including planning, reporting, meeting operational objectives, scheduling, supervising, and making hiring and disciplinary-action recommendations.
Ability to judge and react to business activity; knowledge of basic mathematics, weights and measures, product variety, product location, and perishability.
Thorough knowledge of check-stand scanning and loss-prevention procedures; ability to operate ordering equipment and effectively operate and train others on front-end cash registers and/or scanning equipment.
Knowledge of and ability to implement emergency procedures for disasters, equipment malfunctions, and computer software malfunctions.
Ability to work at different times of day, weekends, and holidays, with little or no supervision.
Ability to stand and walk for long periods; frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds; may climb ladders.
Ability to stack properly and operate fully loaded hand trucks, six-wheel carts, and pallet jacks; manual dexterity, good eye-hand coordination, and mental alertness.
Comply with company policies, including attendance, grooming standards, and dress codes.

Responsibilities

Champion company and division customer service programs and handle customer relations, including resolving complaints positively.
Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
Assist the Grocery Manager with planning, organizing, and directing daily grocery department and front-end operations, including recommendations for regular and seasonal merchandise and special sales needs.
Help implement company and division merchandising policies and Store Director instructions.
May act as a backup cashier, use suggestive selling and other sales techniques, and operate and train others on front-end registers or scanning equipment.
Account for sales, maintain and store cash register detail tapes, and issue and collect money from check stands.
Prepare to-do lists for night stockers, close out discontinued items, implement price changes, control shrink, and prevent the sale of out-of-code products.
Open and close the store.
Ensure compliance with company sanitation, safety, security, and other policies, and recommend corrective action as needed.
Implement emergency procedures in response to disasters, equipment malfunctions, or computer software malfunctions.
Oversee store operations, supervise associates, and handle customer complaints when the Store Director and Grocery Manager are absent.
May perform Receiving Clerk duties when the Receiving Clerk is absent.
Perform all job duties accurately, honestly, and with integrity, as well as other assigned duties.