Grocery Third Person

Albertsons•Tucson, AZ

About The Position

The Grocery Third Person assists the Grocery Manager in directing Grocery Department operations, including supervising and training personnel. The role supports ordering, receiving, storing, pricing, stocking, and merchandising, and may direct and control the entire store in the absence of both the Store Director and Grocery Manager. The position supports customer service, sales, department and front-end operations, cash handling, shrink control, and compliance with company policies and applicable regulations. It may involve opening or closing the store, backing up cashiering or receiving duties, and taking responsibility for store operations when designated managers are absent. This is a safety-sensitive position, as its duties may affect the safety or health of the employee or others.

Requirements

Extensive retail background and prior management experience related to retail operations.
Thorough understanding of Company practices, policies, and procedures.
Strong written and oral communication, leadership, and interpersonal skills, with demonstrated ability to manage and develop people.
Ability to maintain composure, work as a team player, supervise employees, and interact effectively with personnel at all levels, customers, vendors, the public, and government agencies.
Knowledge of employment laws, workplace practices and policies, and applicable state and federal regulations.
Analytical ability to handle planning, reporting, operational objectives, scheduling, supervision, and hiring or disciplinary action recommendations.
Ability to assess and respond to business activity and handle administrative details, interruptions, and customer complaints.
Knowledge of basic mathematics, weights and measures, product variety, product location, and perishability.
Ability to work at different times of day, on weekends and holidays, and with little or no supervision.
Thorough knowledge of check-stand scanning and loss-prevention procedures.
Ability to operate and train others on front-end cash registers and/or scanning equipment, and to operate ordering equipment.
Knowledge of and ability to implement emergency procedures for disasters and equipment or computer software malfunctions.
Ability to stand and walk for long periods; frequently reach, lift, stack, and maneuver objects of varying sizes and weights up to approximately 80 pounds; and possibly climb ladders.
Ability to stack and operate fully loaded hand trucks, six-wheel carts, and pallet jacks.
Manual dexterity, good eye-hand coordination, and mental alertness to complete work safely and accurately.
Ability to use cleaning supplies and chemicals and safety cutters as needed.
Compliance with Company attendance, grooming, and dress-code policies.

Responsibilities

Champion Company and Division customer service programs to meet or exceed customer service goals, promote personalized service, and handle customer relations and complaints positively.
Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
Assist the Grocery Manager with planning, organizing, and directing daily grocery department and front-end operations, including merchandise and special sales recommendations.
Assist in implementing merchandising policies and instructions from the Store Director.
Back up cashiering as needed and use suggestive selling and other sales techniques.
Account for sales, maintain and store cash register detail tapes, and issue and collect money from check stands.
Prepare task lists for night stockers, close out discontinued items, and implement price changes.
Control shrink and prevent the sale of out-of-code products.
Open and close the store and ensure compliance with sanitation, safety, security, and other company policies; recommend corrective action as needed.
Implement emergency procedures during disasters or equipment or computer software malfunctions.
Assume overall store operations, including associate supervision and customer complaint handling, when the Store Director and Grocery Manager are absent.
Perform Receiving Clerk duties when the Receiving Clerk is absent.
Perform all duties accurately, honestly, and with integrity, and complete other assigned duties.