GROCERY/RELIEF ASST DEPT LEADER

The Kroger Co. • Fairbanks, AK

5d

About The Position

The Grocery/Relief Assistant Department Leader supports the day-to-day functions of Grocery operations and assists in directing and supervising department functions, duties, and activities. The role is responsible for delivering exceptional customer service, maintaining a safe and clean environment, meeting department sales and profit goals, and monitoring established quality assurance standards. The position also demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective communication skills.
• Knowledge of basic math, including counting, addition, and subtraction.
• Ability to handle stressful situations.
• Ability to meet the minimum physical demands of the position.
• Must be at least 18 years old.

Nice To Haves

• High school diploma or equivalent.
• Management experience.
• Grocery experience.
• Retail experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Follow local, state, and federal laws and company guidelines.
• Create a welcoming customer environment by answering questions about products sold in the department and store.
• Maintain product knowledge and answer questions or make product suggestions.
• Inform customers about grocery specials.
• Understand the store layout and locate products for customers.
• Implement the department’s periodic promotional plan and stay current on current, future, seasonal, and special advertisements.
• Monitor and control department expenses.
• Monitor inventory and stocking conditions and note inventory discrepancies.
• Observe scheduled shift operating hours.
• Use creative merchandising and condition assigned products according to company policy.
• Maintain workload so production deadlines are met.
• Integrate key retailing processes into daily department operations.
• Ensure compliance with merchandising, customer service, cash control, labor, expense and supply controls, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
• Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager when repairs are needed.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage options, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
• Training programs and career pathways supporting growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed